On Thursday and Friday last week, I spoke to every sales AE in my area. ~25. Limiting anymore details so that nobody is exposed prior to their exit. EVERY SINGLE one is applying to other jobs. About a quarter of them already have 2nd or 3rd interviews set. Best case scenario for Xerox in the area 4-5 are left by November. Virtually everyone waiting for outstanding bonuses and commissions as why they haven’t left yet. I only spoke to one rep outside of my area and they are applying everywhere too. When asked why it boiled down to these reasons.
- No bonuses and new comp plan is a pie in the sky that is not based in reality. How many NEw Customers are you getting that are profitable and don’t need rate reductions?
- HCL. If you need any explanation that you deserve to be here.
- Leadership is not respected, and nobody on the sales team wants to interact or trusts them. They are more than deceitful to AEs
- Service support is awful
- Competitive hardware advantage is gone.