Allstate was the number 2 carrier in the United States. We were a local presence in the community. The customer use to mean something to all of us. Now the customer is just a number. Employees are just a cog in a highly elaborate bureaucracy.
Allstate is now trying to play catch up in the direct arena. The direct program will be a failure. You can trace the failure all the way back to when Sears got rid of the catalog. Allstate has been trying to sell direct for 20 years. Every step of the way has been a failure. I am independent agent and I can tell you Progressive is light years ahead of Allstate in pricing. Moreover, Progressive has passed Allstate in claims satisfaction on the Allstate side.
Wilson has a short leash on him with the shareholders. They will not allow him the latitude to be successful in direct channel. The Agency force is demoralized and has one foot in the grave. His actions of the the past 2 years has made the damage irreversible.
Allstate is for sale. It will be sold to Progressive. The only thing of value that Allstate has is a highly functional home product. The balance sheet is very pristine and getting better. Progressive can fix the auto product. Furthermore, Patty Griffin needs Allstate’s home product.
Carl Ichan is not invested in the company because he likes Tom Wilson. He is here to cash in his chips on a merger. There will be a blood bath loss off jobs on the Allstate side. If you are an employee please read the writing on the wall. Do what’s best for your family and future. Look beyond Allstate and save your health.