Good to see them doing something, rather than the party line for ages, which was basically:
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You will never be issued a new computer by the company
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You must use WAVE VDI, which we have declared is perfect
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You must supply your own computer for WAVE VDI if your WF one is too old
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There is nothing wrong with WAVE VDI, if you have problems then YOU are the problem
While I personally had no end of problems using WAVE VDI on my WF laptop, it worked perfectly on my own personal computer. However I knew full well that tons of people had problems with it regardless of what system they used.
Now I'm laid off and don't have to care, I guess, but it's still sad to see the company floundering and changing directions left and right. Did I understand from earlier posts correctly they still can't pick a 2FA solution and stick with it either? I had to use 3 as of the time of my laptop; RSA, HYPR, and something else which I now forget because we'd only just implemented it like a week or two before I was laid off.
CS wants to improve efficiency? How about quit changing the direction of the whole company every two years?