Thread regarding US Foods layoffs

I have Lost faith in US Foods

Where do I begin? After reading all of these and talking to fellow employees who I have known for 20 years, I have lost faith that we are capable of being a company that cares about its employees and customers. I have been here long enough to know people in all departments so I have been talking to them to see if what is written here is true. Time after time they were able to show me proof of….well…everything. I cannot believe we have arrived here after all of the things we had gone through years ago. I thought we learned that doing things right and doing so by doing the right things for our employees and customers mattered. How can we keep secrets about mold and hackers instead of being honest and simply telling them what we are doing about it. Bad things happen. They do in every company but bad companies lie and try to manipulate the masses and their customers. Is that reallly who we want to be?

I have also gotten to know many leaders here and that includes the new security VP. Isn’t it clear that he doesn’t have the ethical and moral compass to lead one of the positions that require ethics the most. And I am not even bringing up the lack of experience. And you wonder why he isn’t getting things done fast enough and rather throws shade and excuses on others? Do not those articles and what he has already spoken about to many of us even trigger that he is not the right fit for our beloved company, or any other Fortune 500? He is already causing problems with his rethoric and loose lips and I know many of you talk about how you don’t like or trust him. A couple of you have done it when I am around. What else is left? There are over 3000 employees on one of the posts that are screaming for help as one poster so eloquently mentioned on her post. One section below has over 70 thousand hits. That seems to be more than any other company in layoffs.com so take a bow at the damage you are causing to our company name. Especially since you all know customers read these and so will the decision makers who will select the leadership once we merge. Yes we know about that too. His very existence has already caused division and spread rumors that are all turning out to be true and hurts US Foods deeply. For Pete’s sake ELT, do what you know is right. There was a time we knew what great looked like and made the difficult choices easily. Give our coworkers a voice again to report situations that may be dangerous or wrong. The fact that they aren’t able to do that should give you pause and at least 3 and a half thousand employees already have spoken up. Actually, my friends in HR said their own leaders up to the top know the verdict is already out. For Pete sake, put the needs of the employees first.

And these decisions to lie or deceive. Who are we kidding here. Have you forgotten how clear you used to see poor leaders trying to minimize harm and doing so by lying rather than confronting the issues. Be bold and ethical. When all of you weren’t in your current executive positions, do you remember how you felt when things were kept in silent and evasive or hidden actions would happen from your leaders or executives you really wanted to believe in? Do you really want to treat us as blind id--ts? We see and know it all because we are a large yet small company with friends in every department. The IT exec needs to tell the truth of what happened and how you are addressing it and care enough about our employees to tell them enough about the breach to let them know they should not be fearful. Let them know all is well and that all you are doing to try to prevent another attack. The password leaks are scary and we don’t know what that means. Some of us do because we have friends in IT security who tell us but most employees don’t. We understand it is difficult to prevent a hack and won’t lose faith when it happens. Some of the most secure and powerful companies and governments have been hacked. It is not surprising or scary but your lack of honesty and treating us like id--ts is. That same thing goes for the mold and the violence and threat incidents. Do I need to really tell our leaders that transparency brings trust and that harsh consequences for those types of bad employees, create safer work places?

I lie awake at night next to my husband wondering when we will have leaders remember who they were when they were rising and who once said “I will be different when I have that job. I will lead my teams with dignity and honesty”. When and how did that change? But it’s not too late to listen to your heart and us employees and simply do what’s right and take the actions you need to take. We may be merging in the future and who do you think those holding the most stocks and power will want to retain as the new company’s leaders. The executives from one company that dont even get the trust or respect from their employees? Those that lie and deceive rather than speak up boldly and address how problems will be overcome? Those that make bigger profits the right way and with compassion for your employees? Is how you are acting the way you want to teach your children to be?

Please be who I know most of you to be and start to lead and take the necessary moves you need to make. I have seen the comments of lies, cheating to hire some employees, inequality in hiring for positions, taking people who had a proven poor past and were caught lying in articles and admitted to lying, handling work place violence poorly, badly managed safery incidents, etc etc etc. Read these articles and rather than do damage control and trying to find out who the 4000 employees are that are revealing everything, why not just fix the problems themselves . It is a noble idea and actions of true leaders. Your employees are reaching to you for help. Led them and win their trust and respect us again. It is all we are asking for from our executives and friends for which we cheered for to climb that ladder because we believed in them and a vision of true leadership. Be who we all hoped and believed you would be.


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| 4758 views | | 33 replies (last February 27) | Reply
Post ID: @OP+1k62h86a1

33 replies (most recent on top)

I have been a long time customer but now we are trying the competion out. Its been over a year since we have seen our sales rep. Prices go crazy. Stopped stocking items that we order every week and. told we now have to special order and they will come fedex at twice the cost and this week they switched to a different recipe menu item system and all of our data was wiped out. Told to just enter it again in new system.

no tutorial or training on new system so it is very cumbersome to use. Sale rep sends a text message that we have not been ordering enough during december. Guess he forgets we close for two weeks every December!

Customer service has completely gone off the rails. Delivery driver when using lockbox puts frozen foods in the refrigerator.

two weeks in a row our produce was frozen solid and we refused. Had to buy from local grocery store because they would not deliver replacements until our nexxt scheduled delivery day.

I know every company has its pros and cons, but over the past year US Foods has gone off the rails.

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Post ID: @p05+1k62h86a1

Thank you customers. Your help is applauded and needed. Losing money is all they care about.

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Post ID: @akk+1k62h86a1

I love the drivers assigned to deliver my food but these posts sicken me. I’m a customer and will not give one dime to us foods any more while you care so little for your employees. I will start looking for a new provider tomorrow. Nice way to break up over 10 years of partnership! Listen to your employees.

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Post ID: @ajb+1k62h86a1

My company does food service and we have 3 locations. We've used US Foods exclusively for decades but they have really fallen off in the last 3 years or so. Our deliveries are always late, sometimes things come that are only a week from expiring that should last over a month. Now a bunch of things say they are proprietary and won't let us order and our Rep has not been much of a help at all. I've talked to drivers (we have a different one every week) and they all sound fed up with the company. That all say it's like a revolving door with hiring and people quitting. Also had some tell me that the upper management people that they have now are trash. About to start looking elsewhere. I am here, waiting on a truck now that we have told US foods many times they need to be here by a certain time when we have the employees to put the food up and NOT when we're serving dinner, but it keeps happening. I don't blame any drivers for this, but man what a fall from grace this company has had in such a short time.

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Post ID: @6zq+1k62h86a1

Interesting sh-t! Is it just me or does our IT teams seem dysfunctional? Who is the executive and VPs? They should all be fired for managing such a fu--ing dumpster fire. That said, THANK YOU FOR HAVING OUR BACKS CUSTOMERS!

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Post ID: @3vm+1k62h86a1

@3aq I am a smaller customer too. I have a hand full of restaurants and use US Foods exclusively but no longer. I will shorten my orders too. It may give me a look at what's out there. I remained loyal because we love our drivers but to keep his employed I will keep a percentage in US Foods and move some over to a newco. He told me about what was going on yesterday and this site and I have a coffee in my hand and plan on reading through all of these. Shame on you US Foods. I hope more customers like us join in to help our drivers and others behind the scenes. Layoffs happen. I understand that. But what I am reading about the hires and your employees not being able to call someone about crimes and safety is inexcusable. It is unsafe! Shame on you!

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Post ID: @3pm+1k62h86a1

Bless all of you. I am a customer. A small one but I will do my part to cut back. I hope that helps your fight.

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Post ID: @3aq+1k62h86a1

@1qx There is no reason to be mean. We are all one team and we invite opinions from all of us, even when they contradict our beliefs. Let’s stay classy,, honest, and more than all …. united

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Post ID: @1r1+1k62h86a1

@1pq probably another tech nerd. Just ignore that one. They need to coach each other on common sense. They aren’t rocket scientist ya know.

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Post ID: @1qx+1k62h86a1

It's another name for US Foods. I think we use them both.. Not sure. I have only been here under a year and after reading all of this, I regret coming. No one works hard at my distribution center and everyone steals because they say that no one questions the steak here and there. They said keep it to -onesy twosy- and no one gives a fu-k. They said they only care about the big heists. I was going to call security but I won't call the guy on those articles either. He is more of a criminal than most of the people here. We had a good one at my previous work. There are employees that have g-ns on them here too but small g-ns and knives they can hide. Some have them in their car and sit there and toke when on brake. I am already looking for another job. Y'all are too fu---d up for me.

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Post ID: @1mv+1k62h86a1

@1ht What is US Foodservice? Is that a division of ours. I am sorry for my ignorance but I had to ask.

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Post ID: @1ks+1k62h86a1

@1ht I could not agree more!!!!! What you mentioned are the real problems not a group of incompetent techies. But one parting shot at IT. When it comes to our IT group, you can't spell SH-T without IT. Had to get one in because I am sick and tired of always having breakdowns with our apps or having "black hats" in our space. Always! Step it the fu-k up IT.

Now, like @1ht said, let's get back on track with the real dou--es fu--ing up our company.

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Post ID: @1kr+1k62h86a1

Who gives a sh-t about IT sh-t? With shootings in our work spaces, not doing sh-t about violence at other work spaces, this GEEK SQUAD sh-t is not worth talking about. We have a security problem in our US foodservice locations that can bring another shooting somewhere and a dirty key stone cop that doesn't know how to do his job. Those are real problems geeks! And now I am reading about health problems like mold???? After all of my decades here, this is the worst time for us that I have worked in. This is even worse than our scandal days. I talked to my friend in safety about the mold problem and my friend said everyone knew about it and they already had associates go to the hospital that worked there because they were feeling like sh-t and nothing was done? All of you in Montgomery Alabama should call the Morgan and Morgan law offices and get paid!!!! They will take your case for free and tell USs foodservice to get our sh-t together so we will all be safe. They should test every location and domacile. My friend said the mold is in the Montgomery Alabama office and some small cooler and work floor areas but that they are cleaning and restoring everything because "the numbers were off the charts". I will say it again, CALL MORGAN AND MORGAN!!!! I am going to leave them a message on their website to look into this so they are ready to go. I have less than a year left before I retire so I wish I was there in Montgomery Alabama so I could pick up a big fat retirement check. So please spare me the Geek Squad sh-t. Everyone knows how bad IT is so that is not news to us.

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Post ID: @1ht+1k62h86a1

@1cn Black hat is a bad person(s). The one(s) that hit us. We have been asked to not say anything outside of our group so that is all I will say. All I can tell you is to chillax. We paid an outside company to help us find the source and what was accessed. I am not high enough on the food chain and have not met our big dogs to know what they found. I heard it wasn't serious but that they were in for several days fu--ing around to see what they could get. I hope that brings the closure you all need. If not, call our big dogs and they can explain.

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Post ID: @1he+1k62h86a1

Go away nerds! No body gives a sh-t.

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Post ID: @1fm+1k62h86a1

@1ck JB, this is NOT smart? We talked Monday and this reads exactly like what we talked about. We are lucky to live in G C state and make good money so lets just stay out of this sh-t. To our other IT, do not blame the other part of our IT. We know the security su-ks but maybe we need to help them instead of distancing ourselves from them. Don't say sh-t on here.

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Post ID: @1fg+1k62h86a1

@1cn who gives a flying fu-k. Y’all aren’t even the biggest fu-k ups we have. No offense but y’all don’t matter. It’s them fools running the show that are the biggest fu-k-ups. Y’all quit posting y’all’s boring sh-t and leave it to layoffscom to those we give a sh-t about. Geek sh-t isn’t don’t matter.

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Post ID: @1cq+1k62h86a1

Don't blame all of IT for the black hat that got in. Most of us in IT have nothing to do with malware, phishing, ransomware or the cr--kers who wreak havoc. Some of us hook you up when you have technical glitches like hardware and software calls. We do a damn good job at that. It is not fair to blame us for the fu-k ups on the other side of the fence that work cybersecurity. Don't lump us in with their fu-k ups and them not calling no one about what happened.

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Post ID: @1ck+1k62h86a1

@x0 FANTASTIC POINT! One poster who works in IT posted that nothing was stolen except some thing about some not personal data and some passwords they had access to. I am not sure what that means but it sounds scary. The thought of an foreign contractor doing it was interesting. If they are in India or latin america, many know friends in the government and police who can wipe out their records. It happened at my previous employer. So please tell me if you call. If you don't I will and even use my name. I will be protected under the whistleblower rules. This cover up sh-t is not acceptable when my personal data is in our US Foods applications, including our HR personal data.

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Post ID: @x5+1k62h86a1

@x0 I wonder if a federal law enforcement club was called or if they just hired an outside company to look into it. My guess is only an insider and not the feds. I may call one of them to investigate because I am concerned about my data and no body has said sh-t. I will do that today. If they had come out and said something, I would have believed them but the silence scares me. I just called my old CISO at my old company and they said it is always best to tell the truth to employees and customers and highlight what you are doing so "we can control the narrative and be ethical and open and honest with our customers and employees". i have just called him back and asked who I should call to get the truth and he said if I am writing on this site, they know we are worried because they monitor these conversations and/or depend on communications to pass it on to them from their service that they use from information. He said if they didn't open up after that, that we should call the media and FBI. He told me to wait 24 hours and give them time to read this and open up and after that to call. He gave me a contact that will keep it anonymous at the FBI and gave me some local and national media contacts.

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Post ID: @x2+1k62h86a1

@OP There was a breach? What was hacked and stolen?
All these breaches and no company ever tells you whether they outsource. Did it ever occur that maybe it's not hacker? Maybe outsourcing is the issue. Most consumers don't even know their sensitive data is accessible by foreign workers

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Post ID: @x0+1k62h86a1

@ry I dont see him doing that. If he surprises me and does the right thing for US foods then I will admit it on here and then return to keeping all of my complaints and observations inthe company. I believe we all would again. Like now, I know of a theft ring going on here now and I ain’t saying sh-t to any one . But I just don’t see him giving a sh-t about how we feel. I hope I am wrong. He is our last hope and is the one that keeps the pulse of all associates so let’s hope you are right in the type of “dude” you say he is.

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Post ID: @s0+1k62h86a1

I can see being mum on the hack and mold if there is no danger. I too would prefer they tell the truth and let everyone know what is going on to not cause panic or rumors. The fact that we are talking about these two situations is proof that they should be more open and honest. They brought this on themselves but at least they aren't hiding a danger. The not dealing with many incidents at Montgomery that then was followed by a shooting isn't hiding. It's imcompetence. They had a complete id--t (and I know him well) handling something he does not have the skill set, emotional maturity [though he pretends to speak softly and looks like a mo--n when doing it], nor experience and training to manage. The biggest problem was the hiring of a person with that kind of background whose own statements in public articles show he lied and could not be trusted to lead one of the most important positions that need a good character. He didn't have the experience either. I do know our CHRO and he will resolve that now that he reports to him. He is a bold man that will make changes quickly. He is a HUMAN resources person and knows the trust and confidence of all of us employees matter and will rescue us from this bad period in our history. Watch and see. But when he does, we have to come together again and kick a-s in the business again. We can start calling the ethics line with our problems instead of posting them here since there will be trust reestablished. We will become 1 close nit US Foods again. Let's hope I am right y'all.

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Post ID: @ry+1k62h86a1

The latest 4 things going on inside are situations that I never thought I would see here. In the over 10 years I have been part of US Foods, I never thought we would hide mold dangers from our associates, hires of a leader with a very bad past and ask HR associates to cheat to bring another in, hide many violence issues in Montgomery that almost caused a death, and hide a hack from our customers and associates. Those four alone are inexcusable and shades of the illegal activity that our company was caught doing some years back. Have we not learned?

When the merger happens, please clean house in our US Foods executive ranks

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Post ID: @pm+1k62h86a1

Thank you customers! I only ask that you don't cut too much. I am in sales and if you are my portfolio, it will personally affect me financially. But if I had to chose between you doing something about the mess we have here and keeping things status quo, I would say do it. After going to church today, I know doing something right is better than doing nothing. Thank you again for caring about us.

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Post ID: @nj+1k62h86a1

We are doing the same thing. We are only one restaurant but we are sending a small message to let our delivery rep know we have his back.

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Post ID: @nf+1k62h86a1

A big hug and thank you to our customers for understanding and trying to help.

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Post ID: @mp+1k62h86a1

@cv I am a customer too and ditto. I have already reduced my order amount by 15-20 percent and am trying a new service. The new partner seems to be doing well and is a lower cost option. I am not a restaurant owner but we are larger than a couple of restaurants. I reside within purchasing/procurement and I audit our vendors for ethics and operational dependability and found this site as part of my audit. The content here is appalling. So we will move exclusively to the newco if they can maintain their current service levels. However, we will maintain our relationship with US Foods if they can make the changes they need to make to correct some of their problems and atrocious hires. That decision would be based on the fact that our locations like their drivers and US Foods does very well during natural disasters and flooding which are prevalent in where we have locations. Because of that. we audit the Crisis Management capabilities of all of our partners. including US Foods. We had a meeting with their sales reps and two of their crisis and continuity principles and learned US Foods has invested in that area and the results have been extraordinaire according to our local Directors. Sustainability and resilience is another focus of ours that is observed and reviewed quarterly so that is a feather in their cap. Their sales rep for our account is also very good at staying in contact and assuring they are meeting our expectations. However, I keep reading continuous complaints on layoffs.com about the same concerns from their employees, so hoping they correct their ill practices and choices is very unlikely. Ethics and a high moral compass is a must internally as well as from our vendors/suppliers so we will see how this ends up.

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Post ID: @m5+1k62h86a1

@cv Thank you. To you and all of our customers, losing some bank may be the only way they understand. We appreciate you doing this and hope to get you back if they ever decide to dump the sh-t they hired and start acting like they give a sh-t about us.

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Post ID: @fc+1k62h86a1

I am a customer and our driver told me about this. We love him. We are only 2 restaurants so we aren’t a big customer but we may try another service. All of your sh-t makes me think y’all don’t put food safety in front and don’t treat your employees right. The mold and shootings and hacker sh-t might sh-t on us one day. Y’all need to get your act together and hire the right people cuz the way I see it, your drivers are good but some of your managers have no business being there. Some of that sh-t and articles are people I wouldn’t hire to make fries here. I mean come on y’all.

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Post ID: @cv+1k62h86a1

She forgot to say that we don't have any outlet for complaints and why we have to do it here on layoffs. She should have also called out Compliance - Ethics because they are inadequate and most don't trust that fu--ing id--t either. A guy that used to work with him said he is very emotional and pretends to be expert on everything. He even said he called someone in the company to try to find out who was posting on here. He was told that our technology is not mature enough to do that and the ethics guy called the group he asked id--ts if we cant do that. I am not sure if any of what I heard is true but I have always trusted my friend and will keep who he is confidential. My friend has been with us for over 20 years and has been complimented in other posts on our US Foods section for the work he does in high profile events. My friend did tell me that he doesn't do violence or threats any more so Montgomery must have been when they realized the ethics guy doesn't know sh-t. They hate him in the Montgomery, Alabama posts. So there's no one for us to call for help if he and Col. Sanders are our only two options. Call them? Fu-k that!

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Post ID: @cp+1k62h86a1

Nailed it! You go girl.

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Post ID: @ck+1k62h86a1

Amazing post. This is reflective of how we all feel.

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Post ID: @an+1k62h86a1

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