Thread regarding Wayfair Inc. layoffs

laid off

I don’t think I’ve ever really talked about my experience at Wayfair, but I feel like I need to.

I worked at Wayfair for 3 years, and toward the end, I was completely emotionally exhausted. I was working day and night to the point where it felt like all I did was work. I would literally eat, sleep, and breathe Wayfair. I gave that company so much of my time, energy, and dedication, even when I felt completely unappreciated.

What made it even harder was that just ONE day before I was unexpectedly laid off, my manager was telling me that I could possibly be promoted. Then, on my day off, I found out that my job was gone. No warning. No backup plan. Just like that, after 3 years of giving everything I had to the company.

That experience genuinely broke me in ways I wasn’t expecting. I dealt with so much stress and anxiety while working there, and there were even moments where my health started to scare me. At the time, Wayfair was my security. I never imagined I would leave that way, especially without having another job lined up.

Leaving Wayfair unexpectedly with absolutely no backup plan was one of the worst experiences I’ve ever gone through. But looking back now, I honestly think it was one of the best things that could have happened to me.

I appreciate the people I met, the friendships I made, and everything I learned during those 3 years. I’ll always be grateful for those experiences. But I also had to realize that no paycheck, position, or company is worth losing yourself over.

Sometimes the thing you think is ruining your life is actually forcing you to start a new one.

I didn’t choose to leave Wayfair, but maybe I needed to.


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| 2 views | | 6 replies (last October 9) | Reply
Post ID: @OP+1m1zqg13p

6 replies (most recent on top)

stay away from TMF!

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Post ID: @4q7+1m1zqg13p

Same I was there over 4 years and one day it was bye. It was a horrible experience towards the last year honestly with all the changes they had been making. I follow some online WFH pages and recently saw Wayfair is hiring like crazy for CSR and now the first interview is done in AI. The downfall in Wayfair started when everything started to rely on AI. They even use AI for metrics. I work somewhere now where they use absolutely no AI and they do review calls but they have an actual department of real people listening to calls. No job is perfect especially customer service jobs but my first 2 and 1/2 years at WF were great. I was happy with the work life balance and pay and all the extras but after those two years they kept making changes that eliminated departments, made calls more difficult and the volume of calls was insane. I was sad when I was laid off worried about bills but was happy I no longer had to deal with those high call volumes.

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Post ID: @4ax+1m1zqg13p

At this point I wish for a layoff. They are litterally SEARCHING for small reasons to fire the rest of us. Im so sorry for your experience though. It's very demoralizing when you give it your all, and are constantly stressed. Its so bad in my department that a manger and agent were making light of employees mental health issues in a team hudddle when I had just came back from fmla for that very reason. I document every interaction, I document everything.

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Post ID: @1ng+1m1zqg13p

@1g3 frontline

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Post ID: @1ms+1m1zqg13p

What department were you in?

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Post ID: @1g3+1m1zqg13p

As someone who left by choice - I feel you! I’m sorry this happened to you. I hope you can continue to look at this in a positive light. This line of work use to make me feel anxious and stressed too.

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Post ID: @cy+1m1zqg13p

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