Could not have said it better! Spent a long R&D career flabbergasted over exactly what you described. TKTS was an even bigger #CF than SPDS. JG himself designed the initial IMDB (In memory database) before handing it off to one of the more competent data management R&D practitioners in SAS history. In any case, JG was never truly interested in developing a deep bench of data management internals/infrastructure talent. Both the talent and the products have to be built from “the bottom up” with copious basic research from patient, mature specialist developers, undistracted by micromanaging politicians. Unfortunately the opposite was true for most if not all of these aspects.
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