I agree!! with 4th quarter results out today, And all the layoffs I challenge management (Houston)across the board while layoffs are a evil
necessity for the strength of a company' Let layoff the right people. you say that we need to be at all times visiting with our customers intimately for growth and stability moving forward, Also some of our employees have been building these types of relationships for years, To build a great customer base takes a lot of things but one word sums it up professional consistency on contact sales and service on all levels from field to office
Make sure you release the right people or it will take longer to stabilize our company. Quality in, Quality out, Some of these relations take years to build, If not planed properly it can end in an instant so plan it out well could save you many years to rebuild simply by good planning Good Luck