That was my life at Staples for six years. Closing each and every night I was scheduled. Being designated as a "Key Holder", yet not being given the pay that was given to other employees in that position. It's why I left after being told year after year that I'm not "good enough" to be a manager. Yet I was given the task of scheduling, payroll, plan o'gram implementation for displays, deposits, responding to each and every alarm when the police were asked to respond and calling loss prevention..and training new candidates for sales and general managers positions in other stores,,, who had no retailing or college degree to indicate that they cold handle the job! That's right! Despite the fact that I have a degree and background in management, I had to deal with managers who had no people skills and ~~~ed off so many people they were asked to leave the company!This company was crap when they were doing well and I have no sympathy that they will no longer exist in the near future.
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The worst thing about being a "Key Holder" Staples was being the person responsible for closing the store all that time... Only when I went to apply for other jobs, corporate had me designated as a "stock clerk" I was everything but that. When I think of all the managers I trained all the unhappy customers I had to negotiate with because Staples sold them sub standard product it makes me sick. The worst part about his place is not being paid what I was worth for the responsibilities I had. Sure you can say leave the company...and I did when I discovered that prospective employers were told I was only a stock clerk the entire time I was there.
I had a manager who asked me to "lie for him" so he could have a special needs 13 year old child arrested for shop lifting because "it would be easy because he came from a poor family". Little did he know that I knew the kid and his family who shopped at the store. The manager told me how he gets a financial reward for catching shop lifters and he was easy prey.
When I tried to turn in this bad manager I was threatened by his immediate supervisor (in corporate) that he has a family to feed and that I should "Shut Up" about it. When I attempted to take this further... I was threatened by the bad manager in question and became the target of threats after this incident. I even went so far as to report it to the "hot line" and nothing was done. Staples is the place where you get punished for doing the right thing.
12 years for me. In the last 2 years, only a few associates in my store resigned and moved on, I was one of them. There were 43 hired and fired replaced during that time. I was that third key holder that trained everyone. I tried to transfer to other stores, but I was blocked each time because, (and these are not my words) "I was the only one from keeping the store from falling apart." I moved on several years ago.
So true