Staples is just such a poor employer, it's really hard for people who don't work there to understand how undervaluing the culture is. Throughout so much chaos and disappointment I am amazed there are still any tenured staff left. Obviously, there are going to be continued downward trends as additional closures, outsourcing, layoffs, and penny pinching expands, but the worst part of the whole fiasco is how self serving, selfish, and unnecessary our executive staff is. Even DMs and RMs are a pointless category of employees who do little more than collect a paycheck for pretending to have some utility. Sad, sad, sad...
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Yep our Gm, well needless to say did well beyond his paycheck.
Out of all our departments we had the three stooges....err..managers... Operations, General MGR. and Sales Manager. We had no where near the traffic to justify their jobs. We could have gotten by with just a General Manager. The management was a big revolving door of incompetent people. Not one of them would ring a register or help the employees when we were really busy. Training was non-existent. I learned everything I needed to know by calling other stores in our immediate area. The Management ...well..where can I start??
We had one young Operations Manager who was fired the next day for working employees off the clock to "show them who is boss"...it didn't take long for one of us to report her to the department of labor.
We had 40-ish sales manager who would take large amounts of cash and leave it on top of the copy center register instead of taking the money to the safe...per Staples policy.. this was for about a year. It didn't matter who reported him to Loss Prevention, they always had an excuse for him. He was eventually fired for being very rude to a customer.
We had another one who was fired the same day when their neighbor came in to visit them on the job and was given a huge unauthorized discount on a computer.
There are many more managers that came and left and I can't be too specific. However the pattern was the same. Incompetence was rewarded.