http://www.pbs.org/newshour/videos/#107787
let me preface this thread by saying that I am not a bitter employee at all. In fact, I am blessed to have been let go. I can now concentrate on my graduate degree (NOT from UOP). Garland mentioned how the service members come to UOP for services....THEY come to us he says several times. The potential students are called from the call center 10 times in a hour or until someone picks up the phone and then are transferred to a recruiter who is responsible for "engaging" the student (that means get them enrolled or else) by asking a lot of personal questions and try to really get that motivation. The idea is that the motivation is used when he or she decides that UOP is not for them. I recently was let go of UOP. I worked as a Military Advisor in the Midwest. Recruiters have to constantly ask on every call for referrals from the family members. Employees are "coached" if conversions or numbers do not meet expectations. Managers will employ the help from their direct reports to send out emails that are directed towards individuals who are not making "double digit" referrals. UOP use to have standards when I enrolled into their college(6 months later became an employee). A candidate had to be at least 24 years old, work full-time, and had to pass several proficiencies in English and math.