You can hardly get anyone to respond or follow through when you get them on the line. It's exhausting. Also doing more inbound and less outbound calling doesn't allow a Success Coach to build a relationship with a student. This process isn't working.
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It's easy now, and it's going to get even easier. All ECPO courses will move to 6 week format by January.
It won't surprise me if they change the curriculum so all you have to do is be present once every 14 days and you get an A. They could not make the curriculum any easier. Yet students STILL can't be bothered.
If retention is high it's because they're still committing attendance fraud. Students = Money!
It's not like these porch moneys can readt, write or even communicate. It is a waste of our time and they are wastes of oxygen and protein. Only good thing is they own the notes that cover our bills.
They will never change their recruiting process. It is who they are. The people are set up to fail. If by chance they do get a more stable person in the classroom, they leave after discovering most of the classmates are out of control and could care less they are there. Most are there because welfare told them they have to be there in order to keep their benefits or there for the refund check. It's all so discusting. They need to close and it all be over.
It's all about the Benjamens.
If Outreach worked, we wouldn't be tanking.
When your motto is 'asses in the classes' and you purposefully recruit stipend students, knowing that most of them are in it for the money and laptop, how do you expect your instructors to turn it around. I teach English classes. Most students have no idea what APA is. Many students can't even put a sentence together. And I suspect many have a very limited reading ability. Not all of my students. Then you dump them into my class and expect in 12 weeks they will master the research essay? They either don't have the skill set and give up, frustrated and depressed. Or, they had no intention of coming anyway. And I tell them - tutor, tutor, tutor. But apparently they are asked to sign a waiver so they can't get tutoring. Now, you dump these kids in my classroom. These students fail, and it's MY fault? That's a load of Hoo ha and management knows it. Outreach doesn't work, because the students who don't attend are unwilling or unable to. And no amount of my handholding and ass kissing will change that. And management knows it. And Jack knows it. And every instructor knows it. Students are recruited to fail. If they weren't, they would have changed the recruiting process.
I think we sort of exhausted this yesterday, but outreach doesn't work. If it did, wouldn't their retention rate be what they advertised? It's really about 40-60% across all disciplines. If outreach worked, retention would not consistently suck.
Sending ecards? I've not done that or heard of that. What campus?
Don't tell management it isn't working, or you may be the next one out. But you'll only be out a few days before the rest.