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@ Anonymous8423, what exactly ARE the numbers? No one in my department will broach the subject at all but I would love to know if there is some arbitrary standard that I am or am not meeting. Also would help if reports that they are evaluating us on are actually accurate. When you point out discrepancies to managers they change the subject and tell you not to worry. Time for some actual manager training. Too many people were promoted because they registered a lot of people 10 years ago and lack any sort of management skill. Some of these people really don't deserve the salaries they get.
@ bottomline (enrollment). You are SPOT ON!
Just shut the hell up fool.
@bottomline (enrollment), University of Phoenix probably won't go under, but it must reform sooner than later. The long-term consequences are great. APOL cannot just buy off political leaders, activists, nonprofit organizations, accreditors, and a myriad of litigants. So the question is who will do the difficult work of resisting and reforming? It likely will not originate from top management or pressure from institutional investors. So the next question is, will it be educated, thoughtful, and courageous workers, students, alumni who push for reform, or will it have to be the feds?
The department of education, the district attorney in every state and the Higher Learning Commission know exactly how we enroll students and that we are for profit. They are not stupid! Schools have to make sure its not shoved in the publics place but Camden kid and DahnShaulis talk and talk but haven't you gotten the idea yet that the Government doesn't really care. Do you realize that if Univ of Phoenix went out of business that more than 12000 people would be out of a job that is just in Phoenix alone. No one wants to see that not UOPX, the state of Arizona, no one. The justification is we talk to adults if you don't research your options and find a better school that's not my fault. You don't have to fill out the application! The reason why the government proposes a law and only partially makes any change is that they don't really want to change it. Government officials don't have to attend UOPX to know that $395 per credit is pricey they just don't want to be responsible with the collapse of 12000+ unemployed plus the demise of hundreds of thousands of peoples' diplomas. It won't happen don't hold your breath.
It's called work ethic people. Not about being forced to enroll students but working. In any grad team position, your main role happens to be servicing students which correlates to picking up the phone. Geesh!
management's double- speak. No, it's not about numbers, it's about whether or not we have a program that fits the student's need. What a load of BS. Then they pressure you to ask EVERYONE who they might know that an enrollment counselor can speak too about going to school at UOP. It's sickening.
I worked at a different for profit that follows univ of Phoenix's game plan. I see the enrollment people every day in sales meetings. Their sales calls are analyzed. EVERY SINGLE ONE. They force people to pay an application fee then they have them. They play on their emotions. It's really not the student that wants to fill out the FAFSA, it's the enrollment person. All paperwork is automated, so they fill it out so the student does not have a chance to think about it.
They don't count the applications as they once did, in the open. all of those documents have been deleted. I was a part of counting their applications. They now do it under the table. Anyone who does not produce is fired but the reasons given are that you are not effective.
Camden has no clue. Arizona is a right to work state and the DOE is a joke. The school plays a cat and mouse game with them. Money talks buddy and there is nothing that can be done about this sham.
@Anonymous8423, if you are harassed or fired solely because you are not making sufficient sales, you may have a case against Apollo Group and University of Phoenix. If you know others facing this, you have a chance at a class action. If your case is big enough, you may have a chance of a settlement. None of it is easy...http://www.businesswire.com/news/home/20091214006155/en/78.5-Million-Settlement-Whistleblower-Lawsuit-University-Phoenix#.U1lQS1dv_iE
You need to get a certain number of students to sign up for class or you lose your job. Your number of calls are also counted, how many messages left, how many contacts made. The Dept of ed is WELL aware of how these places operate.
Keep in mind schools teach and companies sell products. Apollo is a company and we sell classes so sure we would pressure those to sell product he we call time.
What kind of real university requires it's staff to make a requisite number of calls per day? 90% of this school's revenue is Title IV and VA funds and the A-Holes in management--the ones who are never in the office and spend time in useless meetings--pressure the people who do all the work. This can't be something that the Department of Education would condone, could it?