"US Airways’ lawsuit accuses Sabre of using its “massive power” over airlines to maintain “antiquated and inefficient technology, to preserve its supra-competitive booking fees and to harm competition.” It charges that Sabre conspired with Travelport and Amadeus in this endeavor."
So we're supposed to be good at technology, but at least one partner feels that are technology is "antiquated and inefficient". Wouldn't that be the responsibility of the CIO?