A typical day at work would be taking care of customers needs. It could range from placing an order to an issue with the courier service.
I have learned to adapt to rapid change over the last several years.
The hardest part of the job would be diffusing an upset customer, when you are able to accomplish this it's a great feeling to know you made a difference in the end.
The most enjoyable part of my job has been the many laughs shared with my co-workers over the years. It makes the day more enjoyable when you have wonderful people to work with.