So when are global fsm’s going get the demotion to become techs again? We all know there are too many FSM.
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Ours are (for the most part) fantastic and some of them were "re-badged" to Xerox and took over Xerox Techs, so not sure how most are being "moved". But none of ours lost their positions
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Field Service Manager. Depending on what core for xbs, they are supposed to assist techs in the field, but not all are helpful
What's a fsm and what do they do
On July 1, 2019
Since Xerox ASM’s are way above the 15/1 ratio, I’m not sure what will happen once XBS techs become Xerox employees and teams are reassigned.