A scared leader stockpiles assets and squeezes expenses. Anyone can do these two basic things. A true leader has a vision and motivates the organization to get there. It's unfortunate that State Farm, a once fascinating anonmoly in the business landscape, has been taken over by such a weak and incapable leader.
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Weak leader
Whoever wrote the previous post, I just want to say....it was f-ing hilarious. bit seriously folks the last time I was with Tipsturd he was gracious -used lube before corn holing me & was generous - gave me a reach around.
Signed his dirty little boy toy...
I hope the previous post is meant to be funny. There are countless examples of the middleman being eliminated or at very least automated everyday. Napster, Air B&B, Spotify, Netflix, Bitcoin are just a few examples that entirely eliminated the function. Amazon automated and in multiple instances even eliminated intermediary functions. Insurance roles cannot be protected from the same influences that gave rise to the cited examples. Customers will not reward the higher cost and inefficiency that are inherent to a middleman model.
Computers do NOT provide service. People do! ECON 101 — You can eliminate the middle man BUT you will NEVER eliminate his function.
Ethics and morale make a business profitable. SF lost their ethics long ago.
This can be a legitimate forum for people to speak honestly about a failing company we care about. Please don't disuade people from continuing to use this by posting junk and misinformation.
Yes, Tipsord and the impact he's had on the company is a poision that's sickened a once great company. Let's not give up and discuss how we can turn the tide in a constructive manner.
http://chng.it/KJJL77YVwF
@1shn.....those “bitter lifers
You can go hell loser
@1shn.....those “bitter lifers” actually spent decades at #1 by a large margin, with the best sales, best service, lowest lapse/can, and best customer satisfaction ratings in the industry. But what the hell do they know?
We are losing our a-- on new business its at a stand still. If this is the model going forward time to shave staff cut marketing and if you are a id--t keep buying internet leads and binding business with a lapse cancellation ratio approaching 48% in my office.
What a total trainwreck we are losing auto units left and right.
Time for a change and take some of those billions and open up the eligibility. Getting lean is one thing totally k--ling the brand is another>
I love the trollers on here talking about over paid lifers and non educated people doing all the complaining. All I know is since we adopted this new business model and metrics nonsense the company has lost a million policies in a year, and in my 30 years we never dropped below #5 in customer satisfaction with JD power and now we are not even in the top 20. Employee morale is in the toilet, agents are trying to sell tickets for boarding the Titanic. If this is moving the company in the right direction I guess Tip is doing a good job.
If these results are MT ruining SF I hope he ruins if some more! Time to price a new fishing boat for next spring!
Bunch of bitter lifers whose only skill is draining the company of money. Fire them.
The business is spiraling? We’ve GROWN 372,000 auto through June. Expense ratio is the lowest since 2004. Were making a large profit (you know, profitable growth? We’re finally doing that). We’ve won a bunch of digital experience awards. EIP is current 150% of target!
What death spiral are you whining about?
Tipsord for life. He is a great leader.
@1bdm....Now your just making stuff up. This is one of the few industries where you might suddenly need huge amounts of actual money to meet obligations. Lest we forget, Hurricane Andrew in 92 cost us more money than SFF&C had made since inception. A huge infusion of $ from mother Mutual kept it alive.
The way climate change is going, those huge reserves may look brilliant after a CAT5 hits multiple cities and we’re the only carrier left standing.
The stockpiling of assets and cash is an admission that State Farm has no idea how to invest the money in new innovation/technology effectively. They prefer investing (and continuously reinvesting) revenue in other companies (via the stock market) whom they believe do have a grasp of the future. Very telling.
@ZXd9d3j-sqp Get out of here you corporate shill. No one buys it here.
Nope, just part of the talent. I see nothing but small town “ c” players from second rate schools plus an unusual amount of non-degreed people in roles they should not occupy. Hard to win with that team. As many people have posted multiple times just a lot if 20 year plus people holding on for retirement and no nothing newbies planning their next gig.
That's hilarious. The horrible decisions with Enterprise wide impact are not MTs fault. It's because of the lack of talent in SF. Give me a break. Are you his relative or something?
MT is doing best he can with limited talent in the Company.
Why so much focus on the pension? What about: claims rankings being in the tank? Negative net customers yoy? Agency becoming the equivalent of selling cell phone plans? The business isn't performing. Plain and simple. Get the tipsord clown out of here. He talks a mean game and steam rolls opposition. Yet,his results are terrible.
Whoops! Young and talent were used in same sentence-none of that at SF!
Agreed. Eliminate the pension.
Ket sounds like another worthless 20 year unskilled overpaid employees who will hopefully be transitioned out for the young talent.
Given our industry challenges, I’d rather have Michael than Ed. He is doing the right things..... tough as they are. People.... deal with realty
txi is suffering from pension envy!
@zxd has got to be kidding. Destroying customer experience,agent viability and employee morale is the opposite of what was needed. The death spiral is accelerating with tipsord at the helm.
Eliminate the pension.
@zxd has got to be kidding. Destroying customer experience,agent viability and employee morale is the opposite of what was needed. The death spiral is accelerating with tipsord at the helm.
He does what needs to be done to survive. This is a business not a daycare. Grow up and do what you're asked. Or quit. But you won't quit because you have no marketable skills and are extremely overpaid.
Perfectly stated