Thread regarding Xerox Corp. layoffs

I don't think so xerox direct was fine and service was great was setup to fail so don't think so

I agree with Fzk and add that the GIS leadership was extremely negligent in not seeing this coming. GIS front line people, shouldn’t be blaming Xerox solely. Look at your own leadership. They sold you an pile of lies that you believed and still believe in some cases. The cores were not going to last. Why didn’t GIS leadership acknowledge this and do something about it before Icahns raiders came in? I happen to know for a fact that GIS leaders knowingly misrepresented and misreported performance to the masses to keep them motivated. Of course it feels great to be told you are great, but what if that is a lie?

For those of us who have been around a while, we saw Direct go from around 10K salespeople to about 100 in roughly 15 years. So which time where you talking about? Direct sold Billions with a B every year. It’s fine to be proud of the dealership you came from, but it is rather ironic that you complain of the same changes the direct sales ppl experienced. So every time you espouse your sales prowess, it makes me laugh. Try doing it with no help. We did (for a while). Good luck.

Sadly, Xerox didn't used to be like this. "Back in the day", there were Branches, each having their own Sales, Service and Admin, with parts drops. The structure was like this when I hired on in the 1970's and continued into the 1980's, (maybe early '90's, I can't remember). There was hands on training in a state of the art training facility in Leesburg, Va. Then the tweaking began..... centralizing functions, etc.