Thread regarding Lowe's Cos. layoffs

I make the schedule for 42 people and it is a nightmare. Yes, I edit it and fix it. If I did not we would not have any coverage!

Just left Anderson Indiana store. 4 cashiers at pro end standing and talking. 1 cashier in outside lawn and garden who had to wait for help on a code three for the ten customers she had. Then I was exiting at main checkouts and one cashier is timing and 3 others are at the capstan talking to each other.

I would say it is a management issue in that store. The help is there but they lack direction. Basically they are wasting the time of all these people to meet a schedule goal that isn’t based on reality.

BTW I passed through almost every department on my way in and out to use the restroom and not a single employee said hello or even smiled. I said hello first on my way in and none of the pro cashiers even acknowledged me. (They we’re dead center of the entrance)

Marvin has created a culture of failure. Lowes will fail.

is this the LEAST bit surprising to anyone? As for the call-ins just think of how bad it will get in the summer when the burnout has really hit due to this insanity. Who in their right mind will accept one weekend off this summer after having years of semi-reasonable schedules.

My guess is the system is set up to work based on the staffing matrix guidelines. Many managers don’t fill positions because it helps their payroll budget. They are used to moving bodies around as they wish. The new system is probably based on staffing guidelines, which of course creates a huge mess because management doesn’t follow them. The hours and rotations get messed up more and more with each edit.

Garbage in / Garbage out and the employees get the short end of the stick.

They want the system to work by itself, but put none of the effort required to allow it to work by itself. The goal is to have it work by itself, it doesn't, but they force managers not to edit it so they can say it works by itself.

The problem is Lowes is working backwards. I swear, this is exactly like when Sears went with the whole "no edits" thing.

They need to set up the rules correctly in Kronos for each dept. You can set up shifts that need to be filled and they will be filled automatically based on availability. You can also set the number of shifts needed at certain times and on certain days.

Its a garbage in garbage out system and requires someone to maintain the rule sets for each store. My company uses a staff planner that ensures the rules are in place and it can be really effective when it works and all of the info is correct.

The OP must be a manager who now actually has to work.

Those of us on the sales floor are beyond exhausted with the constant nonsensical changes to try to be like Home Depot. This on top of the drastic cuts in staffing.