Thread regarding Windstream Corp. layoffs

Blame network integrity for the mess. They were supposed to,correct all migrations. The whole Department is laughable. There about 5 people in the whole dept that has a clue as to what they are doing. The FTT was a complete mess. They just want the tickets worked. Right or wrong. Need the numbers. Yes, there are a few good ones so they throw all the work on them. They hired people with 0 experience

Part of it is customization. Most of the issues are related to plain old junk records. You can thank our provisioners and service delivery for that.

Thanks for the Oracle link. Yes, I’d agree that’s critical to get right. I opened the link to the PDF link and noticed the client operating systems were Windows 7 and 8.1. I’d think they’d list 10 also if this was an actively maintained and developed product.

Out of curiosity- are the problems due to this being junk, to it being implemented and customized incompetently, or to it being filled with junk data?

Also, I’d think that all those acquired companies would have data in different fields and structures- making it hard to merge.

Hope some new management gets it sorted out or maybe just starts over.

Not a software guy - just a customer

https://www.oracle.com/industries/communications/products/metasolv/

It's the record system. The main data structure. The most important single system for I would argue the entire gdamn company.

Then quit....

CW was supposed to automate everything.

Can't put the name or it will be deleted.

Just ask KR he knows all

I’m an ILEC customer trying to follow this. What are ASOCs, M5s, and M6s ?

Where / how are they used? How do they cause trouble? Are they everywhere in Windstream or just some places?

Thanks

And where does one put in a trouble ticket

Jira?

Remedy?

Clarify went away but kept coming back

We have so many passwords and they say not to write them down. Well then call the helpdesk to have it reset and now we can't understand them

M6,M5, they should’ve sc-apped both of them and rolled them to cams and Made up new ASOCs.

All those excuses to protect jobs caught up with win. Only thing I want to say is good eye to all you Paetec Pukes that are the primary reason we are in Bankruptcy.

From their rainbow trainers to the slim ball addendums they used to count revenue. They were all a scam.

Did anyone if you guys have the trainer who said he was a successful sales person.

Wanted to tell him no you weren’t or you wouldn’t be sitting here in front of me telling me about it.

Cross network disasters.

Does ak still run the Pm team? She had good workers and she covered for the c-appy ones.

Hopefully they let her go. One of the worst managers at Win.

And all those systems is what I do

None will ever be correct.

You have of a kid/norlight customer that were never consolidated into one circuit.

Even when integrated, they are wrong. Most issues go to prodapt anyway. The management is horrid. I tried. Its never going to be correct. FE to M6 is still wrong

And they blame it on the back up servers. That's why it's slow.

And all those systems is what I do

None will ever be correct.

You have of a kid/norlight customer that were never consolidated into one circuit.

Even when integrated, they are wrong. Most issues go to prodapt anyway. The management is horrid. I tried. Its never going to be correct. FE to M6 is still wrong

LMFAO and after years of dealing with 2 M6's now they are saying it is running slow due to not enough memory. Well aren't we a data company? Who got the kickback for splitting m6 so instead of one you now have two that do not work most of the time? The biggest problem is the people making these bone headed decisions never ask anyone who has to work with their sh--ty systems and have a time limit to get it done.

And nothing is ever integrated. Oh, its a Paetec customer, you have to go in this way. Wait, it now hits the earthlink network from a cost savings roll, hop into this. Lets roll them to officesuite now, go into this other term server to get to the broadview network lmao

I understand. And to many systems and all of them are wrong. Take M6 for example. Well which one??? And all are wrong. Been trying to get it right for years. Its still wrong