Remember the "wee" team? All this PT employees did was walk around, talk about personal stuff, sip coffee, goof around, then if and when a customer needed help, they were unable to provide it and just walk the customer over to an experienced FT'er who already had a line of customers needing help and then turned away and went back to his coffee sipping.
Oh? Youre gonna argue? Go ahead. But everyone knows even FT'ers are not trained at Lowe's. We are all fed to the wolves. Sink or swim. So if you think PT, seasonal employees get any training, go ahead and argue they provide customer service. Your argument is baseless.
Seasonal hires are just bodies to put out fires. Load mulch, sweep, stock, and carry and haul. Water plants. That is all. There is zero conceptual thinking there, much like 90% of all managers. They are all animals, acting perceptually on any given moment. Long term, Lowe's is screwed.
MARVIN! We DO NOT need more managers. Lowe's needs competent employees who provide better customer service than Home Depot. Period, end of story.