Our CAP2 supervisor had a nearly 4 hour long meeting with the MM today to discuss how they are going to be trained to accept DSD trucks.
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That meeting where other people had to learn about dsd was c-ap. We now have one dsd associate and claims covers it the rest of the time. Plus spending hours doing audits and still having to get claims done.
The meeting was about DEX Receiving that is coming to DSD. Only a select few vendors are set up for DEX receiving to start. More vendors will be on it in the future. It requires them to connect to a printer terminal that will be permanently affixed to the DSD desk. Invoices will print from that printer, and the delivery will appear on the Receiving app. Those vendors no longer will be received via SMART, only via the Receiving App/DEX process. It allows you to verify counts quicker from the TC70. This process also allows for DSD associates to reject items on the fly. If there is a damaged item, you can edit the invoice to account for damages. It also mentioned that we are no longer allowed to reject deliveries because " a manager said we have too much of this item". If there is an overstock issue, we must accept the delivery and submit a ticket to address that issue. Stores that have 2 DSD receiving areas are going to be merged together. It also touched upon the new ASN receiving program for McLane. The responsibility no longer falls only on DSD associates, but also to overnight management/supervisors. If McLane arrives before DSD gets in, they now are responsible for receiving the entire McLane shipment. I'm pretty sure the same will apply with DEX enabled vendors in the future.
Another thing that caught my attention is that now, stores will have to order decals for the DSD area that will serve as audit areas. The vendors must bring the merchandise to the audit area and everything must be verified within the audit areas. It also explicitly stated that we are no longer allowed to accept FedEx/UPS deliveries from the bay door. We usually let the driver scan packages inside the truck, and then he hands them to us and we divide them up (GM on carts, Pickup/S2S on it's own pallet). The driver must unload all the freight within the audit area and then the DSD associate will verify with the driver and then the driver will scan the packages in while inside the audit area. I feel this is going to slow down the process for sure, but they were concerned with packages being misshipped/miscounted so thats why now the Fedex/UPS drivers will now have to unload everything and verify counts with the DSD associate within the audit area.
So far, the McLane process in our store is broken. McLane tends to come in before our DSD guys get in, and they have either received the shipments wrong, or just haven't received them at all. They had Claims Associates, CAP supervisors, Lawn and Garden supervisors, and salaried managers attend the calls for this.
It's for checking in merchandise outside the receiving hours.