Anybody having anything to do with the system outage we have had for the last three days.
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I think we should spend time on what our next investments should be as the stock market as it is down. Why would l spend time criticizing State Farm unless misery loves company. Are you part of the problem or solution? If you would ready and study you may make some money. I love what I do.
Whinning [sic] Agents and See Ya, I can only speak for myself, but I would dump my 16 State Farm accounts in a heartbeat if it weren’t for my agent. If I had to deal directly with State Farm on all service issues and get advice from them on meeting my needs, I’d be gone. God bless them for acting as the go-betweens and advocates for customers. If you don’t have an agent who does this for you, switch agents.
Whinny Agent OP, you are right it’s time to unload these agents. What a waste of resources and revenue. Maybe they can get a job at Home Depot when they get unloaded. I can just here it now, we build the company you owe us. Unfortunately MT will hold his hand up and say bye bye.
Future State is Whinning Agents gone. I hope they saved some money its going to be painful when the commission reduction gets implemented. I give it about a year.
If this is the future state, god help us
This kind of stuff, quite simply, never used to happen. Then the executives got cute, gutted systems, and got rid of all the people (and their entire reporting structures) who knew how things worked. Good luck, because this is the new normal.
SF ponders(maybe) how it will implement technology as it moves forward. Where will artificial intelligence (AI), which by the way is the professional field's equivalent to manufacturing robots, can be incorporated to maximize our efficiency aka reduce head count.
The outage has proven to highlight that SF has a problem with many disparate systems and no one person has the knowledge since "Jim" left on how they integrate. If we can't solve a outage problem, which by the way is easier by magnitudes to solve than an intermittent problem, how the hell does think they have the ability to integrate a complex science such as AI into their business model. Solving the outage of course requires proper data, if it even exists, utilization of how the systems integrate, That process has failed at probably many levels.
It also highlights why SF has chosen the route of cutting heads to reduce cost. Granted there were many who could be cut who contributed squat to the bottom line mainly management and had been grandfathered into the organization. but I digress. The route to cutting heads decision requires no thought as would planning an integration model for technology AND it is much faster.
That factor also indicates they waited to long to start this current process of stopping the bleeding of the capital. So to those who say that SF has not fully embraced AI ....BUNK. We have more AI than any other corporation and it is manifested in a group of employees. that group also goes by the name of management.
The vendor is working on it.... get used to that with many multiday sev1's in the future.
Well, we got a very informative email this evening. It said they still don’t know why it’s not working. They could just say that about the entire operation at this point.