Thread regarding Advance Auto Parts Inc. layoffs

Advance is Walmart of customer service

Customer made a comment the other day after about 15 minutes waiting to pay for a quart of oil. Advance is just like Walmart all of these cash registers but yet only one person waiting on customers

and yall don't even have a self checkout. I said yeah we do, you would be surprised at what just walks out the door from this store because on no help in the DIY. That's what happens when your DM won't let you have no help in the store. One person up front for half a day doing check engine lights, doing battery tests and installing batteries with nobody else up front to wait on customers in the store.

Also has cut commercial down to nothing and the dumb prick wants to know why sales are down! It's called LACK OF CUSTOMER SERVICE! Which by the way is why I refuse to shop at Walmart.

by Anonymous
| 1851 views | | 7 replies (last August 15, 2018) | Reply
Post ID: @OP+UzSkeBn
Comment! It's anonymous!

7 replies (most recent on top)

As a former independent,the first executive from Advance that I met was proud to say "we are the Walmart of auto parts" They can only wish they are like Walmart. He was fired a few months after that. Now that I'm with NAPA,I'm watching Advance implode. The local Advance store near me has an Autozone being built right next to it,that hopefully will kill that store

by waiting,watching,it'll be over soon
| | Reply
Post ID: @6omn+UzSkeBn

This company has no real management or good employees anymore. Its all about how and where to cut corners, understaff stores, and expect great things from low paid overworked part time newbies. The competition has better staffing, parts availability, and prices. Why would anyone want to shop at Advance is beyond me.

by Anonymous
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Post ID: @1wkg+UzSkeBn

Sounds like the worst employees are commenting on this site. Shut up and do your job. All this whining about dm’s when the real problem is you! Take responsibility for your role and shut you hole. Thanks A##hats like this guy are the ones that get promoted to being DM's and want the cheap uneducated employees to do what they are told. Good Luck with that, you are nothing more then a yes man that no one cares about.

by Advncecnsckmycok
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Post ID: @1ibs+UzSkeBn

Sounds like the worst employees are commenting on this site. Shut up and do your job. All this whining about dm’s when the real problem is you! Take responsibility for your role and shut you hole. Thanks

by Anonymous
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Post ID: @1tdd+UzSkeBn

Yea why don't we set up self check out like Home Depot To see how honest our customers are. good Idea!

by Anonymous
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Post ID: @1ojr+UzSkeBn

Yeah when the stockholders finally figure out how they are making sales look good it's going to bite them. Anybody working in the stores already knows.

by Anonymous
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Post ID: @vfm+UzSkeBn

Sounds about right, Advance has horrible management and it will continue to go down hill, just keep an eye on those stock prices and lets see how long this can last.

by Anonymous
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Post ID: @lpk+UzSkeBn

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