I have not seen the first attempt on the store level, of any technology upgrades. This is the main reason LOWE'S is always falling behind, because they drag their feet on everything .
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We got new touch screen monitors from some unknown brand and a few months later they replaced them with touch screen Dell monitors. What a waste of money, why were the monitors replaced twice?
I surely agree with this statement, I'm really at the point of wondering if our company will EVER catch up with technology. In this day and age, if you don't stay caught up with other's you can fall behind very quickly.