When CMI calls the stores they ask for personnel first to get timely and accurate information. AP is out of the building so much due to MAPM's having them in other stores and going to court. Personnel has to due the work of getting the documents filled out correctly by management too. Then, personnel has to fax and mail all of the documents so CMI gets them on time. Management has PC's complete the OSHA 300 log also as they keep the accident files up to date with work status reports. That is why they are copied on all the CMI emails to ensure stuff gets done on time.
Management has associates fill out hours adjustment forms and take them to personnel to key after they call off and want PTO. If they just entered it systematically they would most likely not get approved by management before the end of the pay period. Kind of like time off requests do not get approved/denied timely unless PC's drive this with management.
Personnel give the employment verification service information to the associates and parties seeking this information. I have no knowledge of any associate who has this number or the employer code without coming to personnel to get it.
LOA's and ADA's are out of control in stores. That is why personnel is copied on these emails with the store manager as we are the ones who send out the attached letter's and documentation and take care of the "Action Required". Do you really think the Store Manger is going to have time to do this in the required time-frame?
Originally posted by @UMX0oDN-3btz.