Morale is low everywhere at CDK except India (hell I have seen them have party, get nice gifts, like Fitbits, etc.) that....
Low morale is what happens when you force out the knowledgeable but expensive employees and replace them with people who don't care about customers, our products, or care about the industry. Some of the interns are nice, but they do not stay long, and why should they when they can make more down the street? Turnover is high in India offices, and many of the India CDK folks do not know how to code, or know anything about our customers.
The heroes here are the us support people and us software developers who clean up the buggy, bad code we get from India. CDK needs to start realizing it is the employees that make the customers happy with decent products, which makes the stock price high. Not slash and burn all costs to make our activist shareholders happy.
We have tried outsourcing support and other departments in the past, and it always fails. Doesn't stop CDK from trying. CDK will keep trying until we dig our own grave as a company