I'm really sorry about what happened to Fisher Price. I remember when your company had a better reputation. I wish Mattel cared more about quality.
Management and above make me sad. Most of them don't listen and seem to consider any kind of conversation about how to make things better as whining or complaining. Down in the trenches - anyone below management, the people are pretty great and since those are the people I tend to deal with, it's still a nice place to work.
I don't know what the managers have to deal with that makes them the way they are. I'm guessing it's an indication that things are probably worse than I can imagine.