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"In our organization, people had to change locations. They lived in multiple spots, multiple geographies because we were a twenty seven or so regional office operation at the time and the divisions were even a multiple of that. And what I observed was this disruption of families by having people move. And I stepped back and asked is that necessary going forward? Or can we afford people a career opportunity in a single location? So that was part of the thinking," said Tipsord.