You all have the SW Region pegged correctly! At my store, labor is severely cut back. The other day, there was a call out in my department... all anyone could care about is the fact that things were not finished on the checklist. Then they sit back in the STL office and wonder why people are running away to other stores or simply quitting. Quite the accusation, but if management is aware of problems, why are they not stepping in? I will respect you more when you roll up your sleeves and help out once in a while...
HOWEVER:
I know my leadership is feeling the stress of all of this... they look tired and sad. It has been awhile since I have seen any of them smile or offer any kind of assurance that things are going well or OK. So, in my opinion, these people are just as stressed as we are. It certainly does not help when the "OTS People" come in and tear everything up and have nothing positive to say.