There will be less ASM's. And less specialist or they will be gone altogether. Most people that make really good money at Lowe's will be phased out. There will be many more part-timers versus full timers. Most people that shop at Lowe's walk into the store and get what they want and go to a cashier. The new Lowes honestly doesn't need all the specialist and high-paid individuals . Lowe's for Pros and CSA employees will replace Pro service specialist. Pro service specialist are simply not needed . Contractors will still come in get their stuff and leave without needing a Pro service specialist . Customers are much more educated these days with the internet. That is the future of sales at Lowe's. The Lowes that you once knew and loved is gone and will only be getting worse. This is my opinion only. I have no Source except for what has already taken place.
This was new post in an old thread, thought it deserved to be bumped to the front for being right on the money. Original poster is @M3FrVKb-5afcb.