Someone had posted possible changes to AP/OPs and other store support functions. Anyone get word about that or was that just hear/say?
16 replies (most recent on top)
They're keeping the DMI, district managers of investigations, that run the internal program. The last few years this position has been nothing more than a payroll drain. A group of people who do nothing more than shell out emails and text messages pushing you to conduct interviews. Now they are supposedly going to have to do the interviews and run the reports. Cant wait to see if mine even remembers how to run a hidden camera
As I understand it, the positions of DDAP and DOD are now combined as one also. It will be an AP/OP Director position by district. The AP/OP assigned for each store in a district will report to the AP/OP Dir., not to the VPSM.
Curious to see where the focus on shortage reduction for AP goes. Currently the company line is Internal-based, but considering the workload of this combined leadership role there is no way that they will be closing internal cases at a rate even close to what it's at currently. I imagine the pressure will be pushed down toward the detectives.
Also, as somebody else mentioned, I'm sure the pay will be horrendous considering the responsibility.
I am an APM who lost their position at a growth50 store (thought we were supposed to be safe according to Harper's email, guess not). I have applied for the new ops/ap combo position. Honestly, I don't know how anyone is going to get this job accomplished. I understand how much work an ops mgr did but I don't think it's realized what the AP job consists of. If the location does not warrant an assistant AP manager then that new ops/ap mgr will be responsible for detective certification, seasonal refresher training, alarm testing, customer accidents, overnight alarm calls, disposition phone calls, case file approval, inventory reconciliation, shortage program, shortage reduction meetings, court calls... should I go on? And DMI's are lazy so I'm sure the AP department will still be doing internals. How do we get both jobs done? And there is no way we're going to be paid fairly for the job.
Some of the VPSMs I know are very stable geniuses, like really smart. #makinmacysgreatagain lol
In response to the VPSM who wants the new AP/OPS position reporting to them: VPSM'S that want the AP/OPS manager reporting directly to them is unrealistic and an attempt to micro manage. The vpsm is already going to deal with an exponential amount of additional workload with the reductions that are coming. In order to manage or have somebody report to you in that position you're going to need an extensive amount of additional training which still wouldn't put you in a place to manage specifically the AP portion of the job. The VPSM role needs to be more big picture. That will not happen. Ever. Honestly the thought of a VPSM even requesting that is questionable on their individual understanding of the business as a whole quite frankly.
If these roles reported to the VPSM, the expectation would be to do whatever you say, not what the company direction is. I cant tell you how many times i have heard from a VPSM, “you report to me”.
The new combined OPM/APM role should report to the VPSM... that would save budget by eliminating DDAPs and DODs. I would love to have direct supervision of this executive role (instead of dotted-line craziness) as a VPSM. I wonder if that will be a change, too?
OPs/AP is supposed to be at every store now. No more multi-store Ops managers.
Will multi-store ops mgrs remain multi-store and just become AP/OPS multi-store?
APMs gone. Most DDAPs gone. Some RVPs gone. APMs Can apply for other remaining positions. Ops will get placed into Ops/AP role.
Years ago MTMs were not part of senior leadership; however, as executive staffing reduced, they’ve unofficially become part of the senior leadership team especially in the smaller doors. I always consider them part of my senior team, but my larger store counterparts, not necessarily. In small volume doors the VM (visual manager) was eliminated a few years ago. I believe the cutoff was <$15M. The responsibility for execution fell to the MTM and a visual lead.
When you say no VM, do you mean, no visual on staff at all? Or Visual Manager reduced to a visual lead position?
What happens to the MTM position?
isn't MTM part of store senior leadership?
Wow. Ops and AP under single leadership? So who is left for the store’s senior leadership team. Used to be VPSM, VM, APM, OPM, HRM. Now the only ones left are VPSM, VM, and the new APM/OPM combo? If you’re a store under $15M, then you don’t have a VM, either, so senior leadership at that store is just two people?
Yes, Ops and AP are one job now at Regional, District and Store level. Calls happened this morning, individual calls now. They will keep a few subject matter experts at some level but few.