QA member working in the designated team, managed by development manager does not need dummy supervisors, QA manager and QA directors. Whole year they do not care what an individual is doing but at review time they give their opinions. What a waste.. Remove them it will surely save some money 🙂
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You hit some good point !
We do things just to get by , not as a software company . We call ourself as a tech . It will need a massive change plus huge capital investment ( to put right foundation in place that today is a patch work)
If there is a system outrage it takes hours to find out how to even log into the right system.
Its not QA but how things are structured at sabre.
Why can't there be just one product tech team that does all the functions from release to deploy. ?
Attain Economies of scale by wrapping up similar functions and creating silos sounds familiar. ?
D. Lowe is useless.
AS has promoted useless QA director to run ecommerce wing as snr director.
SHS has decentralised the QA function and left them even more crippled. And so is AS now.
We were asked to work with performance Lab last month to give us nuggets to solve quality issues. Guys at least did a decent job in putting things in perspective for SHS. What happend? Nothing changed.
It is a joke.. not enuf resouces or test environment.. it's always prioritisation over priorities. Here is how we waste resources and promote people...?
AppD implementation got Mr. Bilke a snr. director. What does it solve? Nothing. Name one isntance where AppD found a stability issue.?
We are viz, clr, eyecon, etc. ... all doing something similar but not able to do what we need? And we are a software company. Lol.
Capacity tool ROI? Bunch of jokers, playing with spreadsheet all day and calling it modelling. Ask the snr director a few statistics question? How did he become one? Merit?
Wait a sec...Sabre can't even deploy applications properly in multiple environments but we need automation to fix that. It's not automation, it is how you freking build ur code and deploy. Talks about Server automation and patching ? Which century are we living in? Should be done a decade ago.
Wasted millions of dollars on capacity management tools. EDA runs millions of dollars worth of hardware to produce nothing. ROI on that?
Development /QA has limited hardware to test. What happened to reservation based allocation? Oh wait, it take 4 weeks to deploy and application... how will this work. ? Who's responsibility it is to reduce the cycle time on these things? System owners? Or development?
Cloud ready??? Someone needs to change the hunter leadership into technical leadership.
Point is that these job functions are important but are crippled coz what we have is leadership with no vision. Many of them are going with the flow and waiting for retirement with no zeal to change things.
peace out!!
Oh yes, collective responsibility, silos and waterfall process. This is still alive in Sabre as everyone can see below. It's not going to change any time soon.
I completely disagree that QA management is not needed. With a product as large as Sabre it's absolutely necessary to have a centralized QA team that understands the full product and works towards the same overall quality goals. I could go on for days about the benefits. For the person that originally created this post, it sounds like an isolated issue. The question is why isn't your manager engaged? That could be the same for developers as well, specifically if the manager is not in the same location.
Not sure about SSD , or who is D.Low, but do they have right people to lead of they go that route ?
Our teams have QA with development and works well if there is a strong top single QA person / Manager / Director
QA organization is a duplication. Single responsibility in cross-functional team lead by one manager is the way to go.... but at least in SSD organization D.Low is blocking this since a long time (she is doing the same with innovation or/and tpf offload)
I fully agree, they're disconnected from work their people do, cause unnecessary conflicts only to justify their existence. If there are dev managers for the teams where QAs are integrated, they're redundant. Ideal positions to be reduced to spare money for the company on next round of layoffs.
I have to agree. They are a waste....have been over the last 5 plus years. Responsibility to coach employees and lead department to success. They don't know what they are doing. Manager/Supervisor... If your employees are that bad at review time then that reflects the job that you are doing. The company should have done away with them. A successful team reflects a successful supervisor/manager.
Poor quality got us where we are today. The problem is where most QA occurs, not in the US. Just saying. Poor design? Don't question. No test environment? Do not question. No performance testing? Do not question. Missing or non functional requirements? Do not question. No systems testing with integrated systems? Do not question. No need for any of that, just execute what you see in the half baked test plan. No need for management advocates? Nothing to see here. GTFO with that.