There was no path to advancement outside (or inside) of claims without being UNCONDITIONALLY MOBILE. People got tiny little promotions and had to move all the way across the country.
They are not ASKING MORE from their employees. They are treating the employees like robots. With metrics, word tracks and ridiculous micro management. Micro micro micro management. "Big Brother" monitors the mouse movements on your mouse. That's crazy.
I left before these closure announcements were made and ONE WEEK before the call center environment was instituted. I wasn't going to squander my education, my skillset, my experience and my CPCU designation answering calls and reading word tracks and getting "demerits" in a call center.
I have learned more in my new role at my new company in 6 months than I learned in the last 20 years of employment with BIG RED.
GJ Meherle is rolling over in his grave. THIS IS NOT WHAT HE WANTED. It can't be.
WHY HAVEN'T THEY UNIONIZED?? YET???