I live near one of the new "Diehard" Sears Auto Center in San Antonio. Having never visited the location, I can only share that when I drove past it at 9:11 am and again at 2:14 pm today, no customer vehicles were in for service. In the morning, I did not see any employees (perhaps they were in the office?); in the afternoon, I counted six, huddled together talking story. If SHC thinks the auto centers can survive by simply changing their name, my flybys suggest they're a lost cause.
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"but doesn't make much sense when it comes to general auto service.'
Yup, after we be through working on your car it will DIE HARD for good
As a new store concept the business hours are being trialed at 9-2
The company has gone completely nuts on this name change stuff. Diehard is a good name for a battery, but doesn't make much sense when it comes to general auto service. It's still crappy service regardless of the name. The public isn't as dumb--sHC management.
I think people hesitate before coming to Sears for auto service now & a new place? Why would you? Word has gotten around. This sounds mean but I'm not surprised with what you saw.