Lowes issues are upper management. Home Depot is cheaper with much better service. Epilepsy drive a little farther to save a dollar. When you buy a door and it's installed like a high schooler did you tend to never buy again.
These are very fixable and only upper Man. can. But like every industry they got promoted because they were "liked" not good! He little guy always gets the shaft. Only the liked employees can survive. So you better start going above average and become best friends with the bosses!