I remember a customer asking me point blank about some merchandise and looking for my opinion or advice on it since I am an "expert". I did not have the guts to tell them that you don't really get an expert when they are paid $9/hour. I tried my best to explain the value of the merchandise, but jeez, lol, making $9/hour is not the sign of an expert wage. Customers need to know that retail workers make squat.
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There's still plenty of people willing to wait in line to kiss up to Tommy, Ralph, Charles. Its sickening to see it.
Right now at corporate, if you're over 30, forget about being hired for one of the few jobs they have available. Tommy needs a new stable of T&A for him to grab in the hallways!
The managers in Allen do not want to hire anyone that they perceive to be smarter than them. That gets very interesting when those doing the hiring can't read and write on an eighth grade level. I will have to find my last eval. It was hard to keep from chopping it and resubmitting it to him.
I've seen some outfitters that I wonder how they ever got hired at all. Then I found out who the hiring manager was and it made sense.
When we hired Outfitters they just had to pass the "breath test.". If you could see their breath on a mirror they were hired.