Thread regarding University of Phoenix layoffs

Its all about the money

To this day we are forced to get referrals. We are not just told we have to ASK but we HAVE to get atleast 6. They told us the reason for referrals was because they converted at such a high rate. I think the real reason is that probably 95% of the leads were paid for by UOP. Typically, a lead costs more as the progression increases. So if the student goes into a reg status it's $1,500. If they complete 4 classes it's $2,000 (not exact and leads vary by source).

With referrals the cost is close to zero. Additionally, if the accountants are slick, which they likely were, they would report those leads as assets owned by the company. They could go even one step further and report it as future revenue by multiplying the num of leads by the conversion rate. This can help when reporting periods come around.

I never called the referrals because students believed it was a personal referral not a referral to the school. I'd only contact the ones students verbally told me "call this person". It made you look like a MLM sales person.

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| 1341 views | | 7 replies (last September 21, 2016) | Reply
Post ID: @OP+Jtt5WLV

7 replies (most recent on top)

We're in teach out. I Don't really have to worry about referrals.

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Post ID: @1wkj+Jtt5WLV

Nobody is forcing anything, you can quit and move on at anytime. It isn't going to get better and UOP isn't going to reform...move on

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Post ID: @ulc+Jtt5WLV

Typical day....auxiliary in but no more than 5 minutes early....wait for the daily report from my manager (trained monkey) showing how many calls I made, reg's, apins, REFERRALS, talk time, etc.....then acknowledge my coaching journal constructive criticism in ROC'S...Oh yeah, don't forget to wait for the daily huddle when we are told this site is always full of crap....can't wait till shift bids....

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Post ID: @wgw+Jtt5WLV

What division you in? My division isnt being told we 'must' get referrals.

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Post ID: @xte+Jtt5WLV

Just put in fake people or celebrities. Make shore you dong look yousef up in is3. Holla

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Post ID: @zit+Jtt5WLV

Anyone you don't like, change up their name a little. Like Carl to Carla, Steve to Stephen. Since you are not calling the fake leads, it is funny to hear about irate callers. It does not matter if you are on the DNC list, the EA's are so desperate they will call them no matter what the caller tells them.

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Post ID: @szm+Jtt5WLV

Just make them up. I have been picking up business cards from those win a free lunch bins at restaurants. Grab a stack of them, submit those and call it a day. Been doing it for years.

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Post ID: @nyg+Jtt5WLV

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