Thread regarding University of Phoenix layoffs

Quality

Open Question:

The Quality Assurance folks for the Qualifying Center were all laid off on Thursday 9/29/16. The question is, what do you think will become of the Qualifying Center?

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| 2841 views | | 29 replies (last October 11, 2016) | Reply
Post ID: @OP+JDJcZ02

29 replies (most recent on top)

DOE to suspend funds to UOP effective November 1 and Apollo Education Group to close doors by end of 2016. Capelli to issue press release in next few days. I guess I'll take a dump and eat a donut and just wait for my box.

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Post ID: @bmdg+JDJcZ02

Going to have any shifts to bid on?

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Post ID: @avdc+JDJcZ02

New shifts, and bids. Any news???

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Post ID: @7drb+JDJcZ02

STOP writing these post!!!! Back on the dialer !!!!! We are missing 5 people that should be on the DIALER, FIND THEM!!! The potential student said he is receiving a call every 15 minutes. SHUT UP, EVERYONE ON THE DIALER NOW!!!!!!!!!!!!!

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Post ID: @6xze+JDJcZ02

Was DQSS offered a severance if so how much? Dont be afraid to say the truth your severance wont be taken away this is anonymous!!#

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Post ID: @5vml+JDJcZ02

WoW so no ones know

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Post ID: @4bzo+JDJcZ02

So adding the QC jobs to whom? ERs ? Who will be making the out bound new leads calls?

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Post ID: @4jlv+JDJcZ02

To the person who asked about the amount of QC folk let go...I spoke with a guy from the QC in the elevator today and he said about 12 people were let go from QA.

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Post ID: @4lov+JDJcZ02

The new system will be called Genesys, there are 2 teams for the school of business, one in Northern Cal and one in Dallas, that are using the chat feature and they will soon add the QC's job to this program. They currently do Application Center support for ALL colleges. Your IT guys will be floating around soon to upgrade your memory so your computer can handle Genesys and all the other programs coming down the pike.

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Post ID: @4wuo+JDJcZ02

I have seen a lot of coworkers laid off. Others have left. Things are slow. Technology is not working. I do not care thinking has spread. CEO's memos whatever. Then it rained

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Post ID: @4hln+JDJcZ02

Not good. Just sitting here looking out the window rethinking my life

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Post ID: @4myp+JDJcZ02

How many were laid off in DQSS? I never knew how many there were of that crew...and were you offered a severance? Is the severance the standard 4 weeks or were you offered a package that represents your tenure like a week for each year? Do you know when the rest of QC/ACC will be affected?

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Post ID: @3fdp+JDJcZ02

P00p

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Post ID: @3bou+JDJcZ02

Writing on the wall? I am not leaving. Phoenix PD will have to drag me out. Executives make poor decisions make millions I lose job.

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Post ID: @3lae+JDJcZ02

The writing is on the wall....the ER'S will do QC/ACC's job ! You guys will be the next ones to get the boot/laid off ! The ER's will be the telemarketers moving forward ! It is to save money...they closed down my dept and it was a very specialized dept. All of the ER's do my job now instead of one dept. The univ will lose more reg's because the ER's won't know what to do. Period ! Univ of Phoenix is not buying leads anymore. I heard this from a co that use to provide U of PX leads !! Good luck..they are desparted to save money and they are closing depts and other depts will do their job.....place is going Bankruptucy direction !!

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Post ID: @2ktx+JDJcZ02

EMs should be doing that job anyway. Should be.

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Post ID: @1hal+JDJcZ02

Yes the people that listen to the calls for the QC were laid off. DQSS . Only the ones that listen to QC calls. What is the future for the QC a whole?

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Post ID: @1bhm+JDJcZ02

Do you mean DQSS was laid off? So the people that listen on enrollment as ACC transfers the call?

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Post ID: @1psl+JDJcZ02

Only the people who do the Quality assurance for the QC not any QC people

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Post ID: @1zdn+JDJcZ02

How many employees in the ACC/QC Dept were laid off ??? Is this correct info....they all were laid off??

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Post ID: @1kpf+JDJcZ02

Hold on. There was a quality assurance organization at the the university? What were they assuring?

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Post ID: @1nvb+JDJcZ02

Quality are a bunch of kissass UOP graduates. The idiots are finally tossed in the sh--ter and flushed. Enjoy the ride, you turd people.

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Post ID: @oyt+JDJcZ02

Pathetic ... no amount of layoffs will ever fix uop!

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Post ID: @bay+JDJcZ02

That does not seem like a good thing

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Post ID: @amm+JDJcZ02

So I guess the ERs will be calling the inquirers . You think the students we transfer now are poorly prepared just remember we screen all the others out. The ERs get the best leads we have. Good luck

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Post ID: @izj+JDJcZ02

One of two things will happen. QC gets the axe or option to absorb into new department.

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Post ID: @rti+JDJcZ02

Yes, this is confirmed. It happened yesterday. Quality is laid off.

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Post ID: @hwv+JDJcZ02

Quality would be last to go in any business. Fires are burning and no one to put them out. Its over.

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Post ID: @xeu+JDJcZ02

Is this confirmed?

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Post ID: @ruo+JDJcZ02

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