Iwm4fNr-zgk, Your observation is spot-on, succinctly stated. Not sure that a 3rd party could square things away though, as leadership and the good ol’ boy culture starts at the top....Ryan, and mid to ELT level management. Ryan sanctioned failure, and evidently approved of the rotten leadership. RL needs to go, and my opinion is not an off the cuff slur. He is ultimately responsible for the poor management, lack of leadership, and dysfunctional vision! Unfortunately (not that I really care, I’m retired) I suspect it is too late to reinvigorate the leadership and create a vision leading to success. Too much damage has been done to COP’s most valuable assets: People and Culture. At this point, I’m afraid the only viable option is to bust it up and sell it off.