Can somebody please enlighten me on something? What is with the fairly recent push by enrollment directors to get students to meet attendance by the second day of the week? Something tells me it's not out of the goodness of their hearts or out of concern for our students that this is going on. Does anyone know what I'm talking about? It has always been a focus, but within the last year or so enrollment directors have really been freaking out if a student is still in pink on a Thursday.
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Sorry, my last entry was about ITT Tech, another zombie college.
All nursing students at the Norwood campus are supposed to know there is a consent agreement. I wonder if all of them actually know, or understand, what this is all about.
That's one of my favorite conversations to have. A student that graduated or stopped attending and is now getting repayment notices. They were never assigned to me, but by some cruel twist of fate I am now showing as their Finance Advisor. They call in and claim to not understand why they owe student loans. I explain it to them and they say "I wasn't using loans, I was using financial aid" this conversation can go on for quite some time. Until you finally get them to understand that Pell Grant and Student Loans are Financial Aid. Also, Pell Grant alone isn't enough to cover one year of their program, so they either had to pay out of pocket or request loans for the difference. You typically have to remind them that they completed the Master Promissory Note and also filled out the Loan Request Application aka FAW. Oh and let's not forget the award letter that showed them Pell, Unsub Loans and Sub loans. I think the problem is, they aren't concerned with that when they are filling all that out, all they are seeing is the dollar signs that their excess funds will soon create.
Apparently none of you know how financial aid works. The 14 day rule is a DOE rule in which we have 14 days in which to inform them of a students status change. How we deal with this rule is once a student is out of attendance for 14 days, on the 15th day we flip them to unofficially withdrawn status. Within 45 days of the OLDA we return the unused portion of their funding per DOE guidelines. Also we do NOT make interest on a students loan, direct lending aka DOE makes the interest. Unsub funds start accruing interest once the funds are disbursed, Sub begins accruing interest once the student graduates or withdrawals from courses. Repayment starts 180 days from OLDA. It's idiots like you people that cause the issues because you don't even understand the basics of how the student loan program works. You are probably just like the idiot students who say they don't have loans they have the FAFSA.
Seems the important points are missed here...seems to be more important to be mean- spirited and running spell check and missing 2 words that can mean same thing ( denigrate and degradation) Thesaurus-----OMG spelling error on text on cell phone without reading glasses... I have SEEN EA' s physically threaten FA's because Finance is where the rubber meets the road and they clean up messes made on front end. Used to be understandable, but then FA' s had to take the hits for errors made by other departments which were not part of their job description... we somehow became quality assurance and if something got missed blame the FA. Ever reject a reg template and see what commotion that causes. I have worked with some great Enrollment reps, just as I have worked with some bad ones...there is trash in every department. Glad to not be working at UOP after 10 plus years. Quality students come in all ages and forms...being old doesn't mean you cannot continue your education. With proper screening at enrollment there is so much opportunity to avoid misunderstandings and misrepresentations. Giving bonuses for high enrollment numbers is a breeding ground for bad things to happen. Everyone makes mistakes, but you can't make a career out of it. There were a lot of good people at UOP at one time trying really hard to do the right thing... but they became outnumbered and are leaving one way or another. There were also a lot of students who have used attendance at UOP only as a way to collect financial aid or other educational benefits and their main goal had nothing to do with education.. I know this as adviser and student. FA s had to get bachelors degree to keep jobs and they said for raise...when I turned in diploma to HR uhh no raise..change in plan suddenly occurred. Bottom line current UOP is done and they will require a miracle to survive. The initial potential for the online education scenario was great and is being copied by major brick and mortar universities. ..greed got in the way.
Telemarketers that suck always blame finance for their problems. UOP created a business model that valued total enrollment and new starts over quality education. Like the third reich, it was successful for a short period of time. But like the third reich, reality set in and it is now being destroyed. Anyone with a brain could see this outcome 10 years ago. Ultimately, when all you produce is a garbage product and market it to welfare queens, the handicapped, and the homeless...it will always end in catastrophic failure. UOP telemarketers are some of the worst vermin on earth. Besides being druggies, DUI, and general scumbags, they also have no issues with enrolling people who are illiterate to hit their numbers. Ask anyone who makes the tragic error of hiring one of these assclowns after they get fired from UOP. I have a family member who works at a large bank service center and that service center won't hire people from UOP any longer because of the slimy tactics they brought from UOP. UOP telemarketers are THE reason why the rest of the company is dealing with mass layoffs. Your money pot (fed govt) finally had enough of your boiler room antics and gave you the spanking that was richly deserved and long overdue.
What program do you enroll for? I am just curious what FA's you deal with to have such hatred for them?
Also, if you hate them so much, why not find a new job then you don't have to deal with FA's anymore? Have you considered that?
How many starts realistically have RFP? The quicker these losers make it to week four, the faster they will be cert. Then the school can sit on their money for three months and make interest off them. When they fail the first class, they pocket the grant money and send them to collections. Send all finance questions to the FCM voicemail. All FA's are liars. Any FA worth a crap was smart and took the package. Anyone left actually needs the job and suck. Most have no degrees and are on dm or written. These are people who would never get hired anywhere other than a Walmart. Do not waste your time trying to get a legit answer from an FA. They will just say 30 to 45 days for cert then when the funds don't show up, they lie and say there is a QC hold for another 45 days.
That still doesn't answer the question. A new student doesn't have to worry about the 14 day rule, so that isn't the point. Also, what about students with the risk free period? The course won't invoice until the 4th week of class, so that theory is out. And yes, FA's get screwed, we are seen as the enemy by the student. Enrollment gets the student all excited about their money, and never bothers to tell them about all the potential delays because they don't want to scare the student off.
The problem with a 70 year old is that some seniors can go to community college for FREE.
Camnden - devry board is on fire this week
They were silent for years, the board is erupting
Whats wrong w/70 yo
Signed
A 66 yo Anon
I meant to say "70 year old"
@HoVPvE7-qft, did you complain formally about recruiters registering 70 grandmothers? If so, what was the result?
Sounds like you do not comprehend how financial aid works. Students that are out more than 14 days needs to post first day of the class so the funds won't be send back to lender. Student's who are out of attendance without leave of absence needs to post ASAP to avoid negative impact on their eligibility for financial aid.
The most intelligent and honest people in the company are FA's. We clean up all your mess. We told you not to enroll 70 yrs old grandma who doesn't know how to operate computer but you still enroll them. For AC's your job is not that difficult as long as you dial the phone your are ok. For finance a mistake 2 years ago in student account will still hunt us if we make error. EA's start clean by enrolling good student and AC's encourage these students to do their best and help them.
Assessment is also spelled wrong.
It's spelled denigrating and unless you live in the UK or some other European country, it is adviser in the US. I told you these FA's are stupid. Do not deal with their bs. Send any student you have an issue with directly to their managers voicemail.
@GotTheTshirt, at this point, almost anyone working at UoPX is seriously compromising their morals. As you have heard enrollment people say, they are systematically being forced to enroll people who are clearly unqualified to be college students. And you are working for a company that is increasingly ethically dysfuntional.....................................................https://www.linkedin.com/pulse/apollo-group-sinking-ship-dahn-shaulis?trk=mp-author-card
That was a very unfair accessment of finance advisors... not all finance advisors are bad. Degradating all of something for a few bad apples is biased. Some have been fired for not drinking the kool aid and lying to students.
It is so the course invoices and they can rob the student of their financial aid funds quicker. The company is able to sit on these funds for up to three months all while the finance advisers lie and make excuses so the company can collect interest on these people's funds. They will blame the system for everything. When your student calls, make sure you look up the finance advisers name in outlook, right click on the name and go to the properties. Find out who their finance manager is and transfer them to the finance managers voicemail. They will not know that the call was transferred to the vm. This way the account gets the proper attention needed. About 95% of the finance staff is inept and have no idea how to read the accounts or how to advise to them. Any students asking where their money is need to be directed immediately to a finance manager and if they won't help them, send them to the directors vm. These people sit around on im chats and shop all day anyhow. They will be happy to help you.
Maybe it has something to do with the reporting of active students? Students that are actually in attendance? This is just a guess.