Thread regarding University of Phoenix layoffs

Another staggering loss in students projected. Looks like another 25k have decided to take their checks and run.

They will be under 100k students by eoy. Once they hit that magic number, the place will implode fairly quickly. There is not hope in the survival of the p. It has lost all credibility. Even the ghetto gimps know not to attend. The place preys on the lower class. They get their money knowing most will fail and pocket their Pell disbursement to cover the retake. Once they get to the fourth course of the payment period or hit upper division courses, they don't allow them to continue and hold them hostage in a collections department. Most finance advisors know how to set these people up for failure.

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| 2241 views | | 9 replies (last June 7, 2016) | Reply
Post ID: @OP+HHm4tms

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@ nothing but lies

Very good summary of UOP 'process'. Much pressure on finance to clean up messes. So many students should not even start with c- codes on file or over-lapping koans in their history.. sometimes they are jumping between schools so quickly that the system has not caught up with them yet. Anytime a finance adviser tries to stop a student from starting they get major kick back due to not working retention and recruitment numbers. UOP started all their ' fine print' grants and scholarships and promotional offers to increase enrollment. Finance advisors have had to become lawyers to explain these promotions to students and explain how they become ineligible or lose these promotions which creates major financial and credit problems. Then the blitz promotions to try and resolve large balances by getting students to re- enter by offering a reduction in balance due if one or two new classes completed with passing grades by certain date and being out over 180 days to start new financial aid or PELL aid year or payment plans. often you can tell even when offered a second chance the students that will fail again and you are just building up a bigger balance for them. but if you express your concerns and good judgement then you are not trying to increase your retebtion or recruitment numbers and then they push it back on you as low performance. Nothing but lies summarized very accurately. Sad but true about all the lies.

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Post ID: @5fih+HHm4tms

@HHm4tms-3jqn, Yesm I understand higher education, and how the "business model" has infected it at every level--which is creating a US College Meltdown. For-profit colleges are often the worst case scenario for working people, but many non-profit and public colleges are following a similar path. Here's my latest article are on the US College Meltdown..............................................https://www.linkedin.com/pulse/elites-profit-us-college-meltdown-continues-dahn-shaulis?trk=mp-author-card

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Post ID: @4gbs+HHm4tms

Camden,

It keeps going because the government is involved with loan guarantees, besides the Pell grants. It's similar to the housing bubble. You had minimum wage people with ninja mortgages, buying homes they knew they couldn't afford... but they were entitled to it because it was the American dream.

Likewise with higher education. Many people getting into higher education don't have the basic skills to succeed. They apply for admission and get in because everybody has a right to get student loans or some form of financial assistance.

BTW, that isn't just UOP or the other for-profit universities. Take a look at community colleges and how everybody gets in. There are CCs in which a lot of people are just getting Pell grants and loans, but learning little.

Speaking of blatant system abuses, take a look at this:

http://www.oregonlive.com/education/index.ssf/2016/02/with_6_days_to_go_12000_oregon.html

Pretty sure a lot of those folks will get Pell grants, loans, enrich the CCs in Oregon, and in 5 years cry foul (they were scammed, railroaded, blah, blah, and want their money back).

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Post ID: @3jqn+HHm4tms

@HHm4tms-3tpy, you mention "overlapping loans." Who is loaning these people money if they cannot afford it? It seems like this lending keeps the charade going--until there is a larger crash. The lenders sell the student loans as securitized instruments (SLABS) that are supposed to be "very low risk."

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Post ID: @3vvf+HHm4tms

Of course the finance advisers have complete control in regards to creating a situation where a student would not be able to continue. I am a senior adviser and it is done all the time. The school pushes to keep the student in for retention purposes so the reports show that the school has active students. You get to hear hell from management if you are not "retaining" people. For instance, you will see quite a few Dependent students who clearly cannot cover the cost for a full year. They are not eligible for the Pell Grant because their parents make too much. They are told by enrollment that they will be reviewed for loans, grants and all kinds of promos. They know that they don't have to ever deal with the student past the first couple of courses. Finance knows immediately how much funding these people are getting. We are told to start these people regardless of c-codes and levels of funding. If they don't resolve the c-code, we send them to collections and hold them hostage there so they cannot do squat until they pay. Everyone in finance knows there are certain c-codes you should never start a student with because there is no way to clear it. Overlapping loans are common and students are started even though we know they will never get full funding. In terms of not having enough funding, we will put them through roughly one to two courses and never call them. We dodge their calls at all costs and let our coworkers pick up the calls (service crew) as though they are our secretaries. Messages are never relayed amongst advisers because it is such common practice that everyone knows what the student is calling about. It is either why am I not in class or where is my money. I know advisers who have a list of numbers in front of their phones which are numbers they do not want to answer. If they see certain students numbers come up on the caller id and it matches one on their list, they let the call bounce to the next available adviser (service crew). At that point they will just get the runaround and more than likely transferred to primary advisers voicemail. When the primary adviser checks the vm, it is an immediate number 4 - message deleted. At that point, once they run out of money, we don't clear them on SRM. We tell the AC to yank them and never follow up or even bother to try to contact them. The student rolls into collections either way. The school benefits no matter what because these people will eventually need to get a loan for a house or car and we ruin these people credit wise. The school makes sure these people never get their transcripts on earned credits so they are held hostage in terms of having to return to this vicious cycle. Every few months they will say they are doing some bs promo in order to entice these people to return and accrue even more debt. We will pull these people back from collections in order to start them again under these supposed promos covering the debt. Most of the time it never works out for these poor people and the school returns them to a collections status with even a higher amount of debt. Once the student is at this point, they are routed to finance managers who do not answer their phones, voicemail or emails. All finance advisers know to transfer escalated calls to the finance managers voicemails because they will never be followed up on. If by an act of god occurs and they do reach some manager, the manager will just berate the student and blame them. They will disconnect the call so they don't have to deal with the student. The student has no chance at receiving adequate service or the actual truth about anything. Once they are hooked, they are reeled in, cleaned and fried.

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Post ID: @3tpy+HHm4tms

Finance does not 'set these people up'....Finance is not the first contact that students have at UOP. I can proudly say I have been so honest with some students that they never started their first classes in some instances, once we talked numbers. In a lot of cases finance are the ones that have to pull rabbits out of their hats to keep students out of collections or attending. The current publicity for UOP is so damaging and the bad image is getting so much exposure that they cannot keep the numbers up and their decrease in staff is overloading the advisers that are left. Too many students, too little advisers, too many details to cover under pressure to avoid errors. New computer system trainwreck. The new owners if they complete the sale,, will have to make their choices and I would imagine that will be based purely on profits and that's wrong. Game over.

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Post ID: @3mtr+HHm4tms

@Staggering losses, is there any way to confirm this analysis without giving up your cover?

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Post ID: @rdo+HHm4tms

Sad but it is so true. Our numbers are dropping and soon we won't be able to handle the load. I know they approved the sale and buyer beware.

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Post ID: @pku+HHm4tms

All true. The Dept. of Ed. is "right-sizing" this fake college. It's very funny.

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Post ID: @gcm+HHm4tms

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