Why are people shocked by all this? When they let people who had no management experience be leaders everyone was doomed. When the transition from ACS to UOP took over all the good people left. This is the outcome when you let losers from certification run teams that have no knowledge be in positions they had no business in. Referring your friends shouldn't count lol.
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Any reasonably intelligent human being or an efficiency expert could do the math to see when numbers are being padded. Basically with the excessive number of students assigned to each team and all of the expectations that all deal with numbers...calling every student every 30-45 days, getting financial aid certified in 35 days, collecting documents, faxing documents, refaxing documents to SFS or WIN again and again, collecting debt, monitoring student class attendance, audit accounts for discounts, taking care of students on your teammates team, learn a new mutant computer system that creates repetitive tasks, get a new manager every year .... doing all this while answering the phones I'm responding to emails and instant messaging..... bottom line is there are only 8 hours in a day and no matter what your manager demands of you those expectations have to fit in an 8 hour day. no amount of micromanagement will create more hours in the day nor does it increase productivity. And doing this without any respect or demeaning people most certainly does not increase productivity. Not going to miss UOP but standing by for their demise. karma coming down the pike!!
There is one or 2 decent mangers in cert that actually do their jobs. Several pad their people's production with shrinkage to make them meet. Mean while about 2 dozen people actually have to do their jobs or risk getting fired over production.
The widespread job description for managers at UOP seems to require no experience and the ' if you don't like it here you should keave' philosophy. Very condescending and devoid of basic respect and manners. Only about 1/3 of my managers over 10 plus years were worth a darn..and I had 8 ...so with that many changes really doesn't give you a fair shake with any one given manager and they were famous for always changing their compensation and Matrix Systems for raises. seemed like when people started achieving the performance necessary under a current compensation package to get a raise UOP would change the compensation package. kind of like once everybody figures out the rules to the game the rules get changed. had a couple of good managers during my time frame but they are not the standard at UOP and are becoming fewer and further between. They certainly did not want any employees that won't keep their mouth shut. Any employees with more experience or better ideas or quickly eliminated as it makes them look bad as managers. This type of management attitude obviously comes from higher up as they get away with it on the lower level and doo doo rolls downhill. It is only a matter of time as this company is close to done all by their own deeds and management skills.
Most of management in operations are a joke especially the directors. Never understood why they needed so many incompetent directors and associate directors- hope they fire them all. I was glad to leave that sh--hole before it all goes down.
I left when I saw the hiring of managers when they had no skill sets but new files. It was a joke I feel sorry for not one person they are basically warning people to leave now. They will not offer anything after this and are not required too.
Life at ground support around the contry did just fine until yet another level of fresh UOP masters degrees needed jobs. No experience, no professional management, only "my way or the highway" and sme help from their peers across rhe country. My particular manager was a drama queen beech. Some work ethic, for sure, but old fashioned intimidation and distrust. MICROMANAGEMENT and bragging about how great things ran in her former life somewhere in bumfuk Midwest. Management by trial and error was the norm for 5 years until finally God set me free. And her, shortly after. May she be mismanaged for the rest of her miserable life.