I mention this only because I read that someone thought they should appeal to him... You would be better off appealing to Rev. Al Sharpton.
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Ron, Shira, Otis and all the cronies need to go. The company is tanking with them in control, has been for 5 years at least. They can blame it on stores all they want, but it was they that crippled stores in the first place. They have been cutting payroll in stores progressively for the last 16 years to offset bloated pay and redundant positions at corp. This has driven away customers and talented managers.
Sharpton?