Thread regarding Sears layoffs

Integrated Retail-- How is this suppose to work?

I have a question. Our store is an integrated retail (IR) store. We pull the items for the IR from our store inventory. My question is this: If Sears/Kmart keeps closing stores where are they going to pull the IR merchandise from. If they keep cutting hours who is going to work IR.

Our store now has an IR person who only works two days a week for four hours a day. The rest of the time the IR just sits there waiting to be picked or packaged and shipped out. If our store is out of an item we ask other stores to send us the item, so now the customer waits a few more days for shipping.

I guess I don't understand how they want to be an IR leader when the system they use is flawed and they keep closing stores that hold the inventory for the IR. Any answers?

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| 791 views | | 5 replies (last February 10, 2016) | Reply
Post ID: @OP+FPrJW8R

5 replies (most recent on top)

The distribution centers currently ship much of the internet orders. There can hardly say this is our transformation as there has been little to no investment on the process flow for internet orders from the DC's. Store flow and internet order flows are 2 totally different beasts when it comes to warehouse process for each. There has been no large conversion while amazon has been busy opening 30+ additional DC's in the last couple of years.

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Post ID: @3hsi+FPrJW8R

Hometown stores will be out of business within 6 moths-- have you seen their financials. And with the announcement of the loses that Sears announced today Sears may not be far behind. More store closings, more payroll cuts, more cuts to inventory etc. When will vendors stop shipping items or go totally on a cash and carry basis. Sears does not have the money for this. Cash flow is king and Sears seems to have none. Looks like game over

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Post ID: @3pmu+FPrJW8R

as for online orders they can pull items from hometown stores. They can have a warehouse or even pull from orders from other retailers who offer their items.

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Post ID: @2fni+FPrJW8R

I don't think that is what the OP was asking. I think what the OP was saying is that if you close stores and cut hours to the bone then how are you going to fulfill your online orders. Where is the breaking point of not having enough stores with inventory and enough employees to pick and pack orders? It is great that Sears is trying to put product into other stores such as Craftsman and Kenmore but the problem with that is that you have to still service those items, you have to give the stores you put them in a cut of the profits and most home improvement stores already have contracts with other brands.

And what happens to everything else you sell, sporting goods, towels, electronics etc. How do you fulfill Online orders for those items without physical stores.

Kenmore is not a brand anymore it is a sticker they put on other manufactuers products, Craftsman used to be the best with their lifetime replacement but now you don't get a Craftsman tool as a replacement you get a Chinese knock-off (i know I used to only buy Craftsman and stopped because of this) Diehard may have some life left but I wonder how much the government took of these brands to fund the pension.

My sister works for Sears and she says they have one person picking orders for three hours a day right now because of payroll cuts (everyone has been cut back)and some orders don't get out for days.

So as far as needing stores you either need stores to hold inventory or you need large warehouses (think Amazon) to hold the merchandise and then you still need labor to pick and pack.

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Post ID: @1pay+FPrJW8R

Ir should be worked as they come in. Our mpu associates all pick and pack the orders. If they need help they get the managers involved. As for store closing Sears Holding really don't need to have stores. They can lease the product names to other stores and make money. I know try are currently the are trying to put Kenmore into The home improvement stores.

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Post ID: @1mcy+FPrJW8R

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