The majority of non corporate Staples associates (yes the majority) get behind the changes each year. They support Staples by picking up the slack from the cuts, go above and beyond and salary associates put in EXTRA time to absorb the cuts.
The sad truth is that this cannot continue. Burnout is the new norm and is unrecognized/not acknowledged. If feedback is offered up the chain it comes back that there is a lack of efficiency. Not thank you but you must be doing something wrong. Flip that....if the extra hours were not put in and metrics are not hit, who do you think Staples will blame? Good people, people that have picked up the slack for years, that deserve better are looking to leave Staples to find meaningful work where their effort will be recognized.