Yes, I just love the end of the quarter / year coupon blitz to drive traffic yet the counter message is to cut payroll. Constantly see good CSats dive at the end because of the contradiction. But that's ok - one more thing to yell about and write managers up for.
The retail cuts will likely hit Friday or Monday. Then they may make some BS announcement about cutting costs and doing the right thing for the shareholders.
Things are going to get worse. Push digital receipts, rewards, liquid armor and cut labor while giving platinum service!! Oh yea, let's send out more coupons this week so we can close this period/year strong while cutting payroll. "Do more with less"
Store closed last Saturday because of snow storm. Received nasty email Monday about making up the payroll and sales, but nothing on layoffs.
Only "official" msg was from Ron regarding Demos' resignation. No mention of layoffs.
Most if not all travel expenses were suspended until the new FY. Have not seen my DM in two weeks.
The message from RVP two weeks ago was push sales , save payroll and other expenses.