"We're in hell, gentlemen". Al Pacino, "Any Given Sunday". Good movie...check it out.
Disclaimer and Preface: This commentary is free. You get what you pay for. Still with me? That's good.
My opinions and insight are based on the facts as stated herein: I wear a gray shirt. I have many years at Staples in several different roles....the names keep changing but the song remains the same....ops, sales,, tier 2, tier 3, tier 4....4 different district managers, multiple rvp's. You know the drill. "Meet the new boss, same as the old boss" (The Who).
Here's what I think:
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If you wear a black, red, or blue shirt: You're overworked and underpaid.
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If your GM/SM/OM does't truly acknowledge #1, you're kinda f---ed.
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The company has "expectations" and demands "accountability". Which would be fine if we were staffed accordingly. We are not.
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I go to work every day assuming my job will be eliminated as soon as the company decides I"m a "cost center" as opposed to a "profit center".
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I get my balls busted every week for not hitting my numbers...whereas the CEO and his minions get paid millions for never hitting theirs.
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What the f--- do our "leaders" do thats worth paying them $6 - 12 million a year?
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I've never met OP....but those that have tell me he's kind of a dick,
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SL was a gentlemen and treated mgrs with respect. Word is that OP f---ed him in the ass.
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The unfortunate reality is that our time as a viable retailer has come and gone. Plan accordingly.
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I care as much about what Staples wants fom me as they do about what my kids need from me.
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Thankfully.....my DM isn't an asshole. If yours is.....youre kinda f---ed. Nobody above HIM cares about YOU.
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It's a game. Play the game. Convince yourself that the company exists solely for producing your weekly paycheck.
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My best Associates are forced to work less than 25 hours a week because we're too f---ing cheap as a Fortune 500 company to let them qualify for health insurance.
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I only work here because I really hate looking for a job somewhere else. I should know better.
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Having said that......we should all be looking for a better deal. Our days are numbered.
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Assume all T4 stores are going away as soon as the lease is up.
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Please "drive" digital receipts, email capture, OMNI sales, etc. every day so we can transform our company into an online only business and get rid of you people and your expensive buildings.
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If you need to/want to keep your job for as long as possible......just repeat back what you're told and pretend to care. Read MAP, Repeat MAP. Whatever you hear on your conference calls immediately becomes the Gospel According to St. Matthew (Mark, Luke or John).
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If your DM/GM/SM/OM/TS doesnt say "thank you" ever day.....they should.
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"F--- You, Pay Me" (Goodfellas.....another great movie). Good Night and Good Luck.