Try going to a traditional schools financial aid department. You think 200 - 300 students you're responsible for is a lot. Try 6000 and getting paid about $10k less a year.
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@Joke I can tell you this, one of the big issues with not getting funds has to do with the processing of the files. The managers have set extreme production numbers for people that work in certain departments. The managers seem to think that by increasing the number of files each person has to process this will help the student. Its actually not working. Employees are beyond sick of it and many are just sticking it out until they find another job. The bottom line the school doesn't really care about the students or the employees. All the school cares about is money. Getting your money. Most of the managers are completely rude and don't have the first clue or care how staff is treated. So when employees are treated with no respect the employees don't care to put 100% in when they process files anymore. Employees are told if he or she doesn't process so many file per hour they can get wrote up. So now people are going as fast as they can which is causing a lot of errors and the files are taking longer to complete due to the mistakes. Some people just try to process as many files as they can so they don't lose their job, but people that have quit or are looking just flat out don't care anymore. You as a student might be tired of waiting, but employees are sick of not being treated right and constantly dealing with micromanaging managers.
@walter and all - exactly my point! Anything that deals with government processing takes its sweet time. Then again going back to my point with regards to bad lending, it's ALL governments fault that they are okay with allowing a person use student loans to pay for anything else other than tuition and books. If they are going to take out excess funds, there should be some checks and balances. Have students provide proof of what they will use funds for and pre-approve those expenses only with conditions (they find a job within a certain amount of time and they pay monthly payments towards those excess funds immediately after that time frame). Pell grants are only grants if a student successfully fulfills a certain academic requirement. Otherwise, they are loans (if used).
@Joke we are required to advise that it can take up to a full 14 days for the excess funds to be calculated and released.
Generally it does not take that long, usually just 3 to 4 business days after the funds post and the excess are released.
What is more frustrating is the absurd processing times and how often a disbursement will go on hold and not release.
Then we have to explain to Ebony why she isn't getting her funds for her and her 6 kids like she had hoped.
@S&T - exactly! People find reasons to blame others for stupid reasons. Monkey see, monkey do type of shit! People need to grow up and take accountability for their own shit. The institution makes it extremely apparent about borrowing respinsibibkg. Probably talks about it so much that I would be fed up about how many times I hear coming in as a student. I'd be like "OKAAAY, I GET IT ALREADY....YOU WANT ME TO BORROW JUST ENOUGH TO GET ME THROUGH SCHOOL!" Again, it's all to blame on the Feds and their horrible lending habits.
@joke Did you read your award letter dumb ass? If people would take the time to read information regarding their financial affairs and stop depending on others, life would be so much better. It is clear that you are only going to school and collect a check. School is NOT a job! Get a job and stay out of our (taxpayers) pockets!