Anyone else think this CPTO all hands is an absolute joke? It’s clearly incredibly unorganized, lack of clarity all over the place.
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Oceana, now that was a quality product. We lost so much money on that disaster. I wouldn't be surprised if we're still paying some customers for that cr-p.
Oceana all over again
…ohhh, a new solution again? Repeat after me: “next year is going to be awesome because ”, mark this time and say it again next year.
Every few years, a new call center solution is chosen as the ultimate solution to our problems. They all fail because the products do not offer the functions that customers need and are used to from their old solution. But now, in just a few weeks, the Highlander is supposed to be able to do everything and be the ultimate product? They've always been good at empty phrases.