Xerox continues to fail to understand why their business model isn't working, and its mind numbing. Their employees lack motivation. They lack drive. They work knowing they could be next. Core leadership struggles to contain the fallout from these seemingly random layoffs, especially when not notified due to the recent restructing. Core leadership is completely caught off guard, which perpetuates mistrust from their employees, but then told to stay in their lanes when they raise concerns.
Why is sales not selling?? Not because of the economy, but because they are emotional beings!!! Yes, money motivates, but they are driven by ideals and they need to feel supported by a company that feels like it's winning and Xerox doesn't feel like it's winning. Certainly not from the inside. They know their support teams, which mostly consists of individuals located overseas, don't REALLY care. How much laying off needs to happen before they realize there aren't enough quality Xerox (not external) employees left to support them.
Xerox continues to work in sylos!!! Instead of working as a collective team, they continue to work by departments, and this continues to be perpetuated by the "Reinvention."